Dubai Relationship Manager - Concierge & Business Services

Smart Zone; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Smart Zone in Dubai, UAE is seeking a Relationship Manager who combines sales, relationship management, and service coordination to deliver a seamless client journey from first consultation to service completion.

You will promote the concierge and business support services, nurture long-term client relationships, and drive upsell opportunities while coordinating with internal teams to ensure timely execution of each service.

Qualifications

• 2–3 years of UAE sales/relationship experience.
• Experience in concierge or corporate services is a plus.
• Strong closing, upselling and cross-selling abilities.
• Proficient with UAE immigration processes & MOFA docs.

Responsibilities

• Promote and sell concierge and business support services.
• Understand client requirements and tailor solutions.
• Follow up on leads and achieve monthly targets.
• Coordinate with internal teams and external partners to ensure timely service.
• Manage client onboarding and service delivery.
• Maintain CRM records and pipeline updates.

Skills

Sales mindset

Client relationship

CRM software

Communication

Organization

Multitasking

Tools

CRM systems

Document tracking tools

Job description

Smart Zone in Dubai, UAE is seeking a Relationship Manager who combines sales, relationship management, and service coordination to deliver a seamless client journey from first consultation to service completion.

You will promote the concierge and business support services, nurture long-term client relationships, and drive upsell opportunities while coordinating with internal teams to ensure timely execution of each service.