Dubai Last-Mile Ops Lead | KPI & Team Coach

Amazon UAE; Dubai; Presencial; AED 134 000 - 201 000; Tempo integral

Resumo da oferta

Amazon UAE in Dubai is seeking an Operations Supervisor to lead daily last mile logistics activities, ensuring safety and high delivery standards. You will supervise frontline teams, monitor KPIs, and deputize for the Operations Manager as needed.

The role emphasizes workforce planning, performance coaching, and cross-functional coordination with Delivery Service Providers to maintain efficient operations. On-site work with shift flexibility is required.

Qualificações

• Experience managing teams.
• Experience with planning.
• Experience with performance metrics.
• Experience with process improvement.

Responsabilidades

• Support the overall daily management of delivery station operations and assume the Operations Manager's operational responsibilities when required.
• Brief drivers and associates on workloads and priorities.
• Monitor execution and track KPIs during shifts.
• Coordinate with Delivery Service Providers to meet quality expectations.
• Provide coaching and development for associates and support training needs.
• Assist in workforce planning and resource management to meet operational targets.

Conhecimentos

Experience managing teams

Experience with planning

Experience with performance metrics

Experience with process improvement

Experience in logistics

Experience with data analysis

Descrição da oferta de emprego

Amazon UAE in Dubai is seeking an Operations Supervisor to lead daily last mile logistics activities, ensuring safety and high delivery standards. You will supervise frontline teams, monitor KPIs, and deputize for the Operations Manager as needed.

The role emphasizes workforce planning, performance coaching, and cross-functional coordination with Delivery Service Providers to maintain efficient operations. On-site work with shift flexibility is required.