Dubai Last‑Mile Operations Lead – Fast Delivery

Amazon UAE; Dubai; On-site; AED 112,000 - 167,000; Full time

Job summary

Amazon UAE is seeking an Operations Lead for Amazon Now Delivery in Dubai. The role oversees end-to-end daily operations, coordinating Delivery Service Partners and sustaining high standards in safety, cost, and customer experience.

The position requires strong coaching, people management, and analytical skills, with 1–3 years in a lead role. This is a full-time Dubai-based opportunity with potential for growth within Amazon Now and broader logistics leadership.

Qualifications

• 1-3 years of experience managing processes and people in a lead role preferred.
• Experience in logistics, retail operations, or fast-paced environments is valuable.

Responsibilities

• Manage end-to-end daily operations at a Dubai Now site or group of locations.
• Supervise third-party store operations and support reliable last-mile delivery.
• Coordinate with Delivery Service Partners to maintain service and performance.
• Monitor operational metrics and take corrective actions.
• Maintain safety, quality, productivity, and team morale.
• Lead associates through coaching and clear performance expectations.
• Perform 4M and 5S audits to ensure organized stores.

Skills

People leadership

Coaching

Operational management

Last-mile logistics

Performance analytics

Cross-functional collaboration

Problem solving

Attendance tracking

Safety management

Change implementation

Tools

Excel

Dashboards

Job description

Amazon UAE is seeking an Operations Lead for Amazon Now Delivery in Dubai. The role oversees end-to-end daily operations, coordinating Delivery Service Partners and sustaining high standards in safety, cost, and customer experience.

The position requires strong coaching, people management, and analytical skills, with 1–3 years in a lead role. This is a full-time Dubai-based opportunity with potential for growth within Amazon Now and broader logistics leadership.