Dubai Holiday Operations & Product Admin Specialist

HolidayMarket.ae; Dubai; Sur place; AED 45 000 - 56 000; Plein temps

Résumé du poste

HolidayMarket.ae is seeking a dynamic Holiday Operations & Product – Administrative Executive to support our front-end sales and back-end travel operations in Dubai. You will manage daily booking operations and update website products, ensuring accurate content and competitive pricing.

The role requires a Bachelor’s degree in tourism or business, 2+ years in travel product/ops, strong negotiation and CRM skills, and the ability to work under pressure with multiple priorities.

Qualifications

• 2+ years of proven experience in product and operations within the travel industry.

Responsabilités

• Plan and manage the end-to-end delivery of holiday packages and ensure seamless customer experiences.
• Coordinate with suppliers, airlines/transport providers, and accommodation partners to secure optimal deals and quality services.
• Monitor and improve operational processes for efficiency and cost-effectiveness.
• Handle customer escalations and resolve issues promptly to maintain high satisfaction levels.
• Ensure compliance with legal and regulatory requirements applicable to the travel industry.
• Manage all bookings after sales close and provide post-sales customer support.
• Design attractive holiday packages tailored to various customer segments and update products on the website.

Connaissances

Negotiation

Communication

Interpersonal skills

Travel software

CRM systems

Microsoft Office

Formation

Bachelor's degree in Tourism, Business Administration, or a related field

Master's degree preferred

Outils

Travel software

CRM systems

Microsoft Office

Description du poste

HolidayMarket.ae is seeking a dynamic Holiday Operations & Product – Administrative Executive to support our front-end sales and back-end travel operations in Dubai. You will manage daily booking operations and update website products, ensuring accurate content and competitive pricing.

The role requires a Bachelor’s degree in tourism or business, 2+ years in travel product/ops, strong negotiation and CRM skills, and the ability to work under pressure with multiple priorities.