Dubai Client Experience Specialist - Frontline & Ops

Whites; Dubai; On-site; AED 100,000 - 167,000; Full time

Benefits offered by this job

Competitive salary package

Job summary

Whites in Dubai is seeking a Client Service Representative for a client-facing role. You will manage orders, sales transactions, client affairs, and adjacent administrative tasks while coordinating with multiple departments to improve efficiency.

The position emphasizes excellent English communication and professional client interactions. The ideal candidate has 2+ years of relevant experience in high-end retail, fashion, call centers, or hospitality, and demonstrates a positive attitude with

Qualifications

• 2+ years of relevant experience; fresh graduates considered if criteria match.
• Experience in client-facing roles; BPO, luxury retail, or hospitality is preferred.
• Excellent English communication, both written and spoken, with refined accent.
• Ability to handle high-profile clients with poise and professionalism.
• Skilled in handling complaints, feedback, and research to resolve issues.

Responsibilities

• Client interfacing role, not back-office work.
• Manage operations of the business unit: orders, sales, client affairs, finance, admin, property maintenance.
• Collaborate with departments to optimize efficiency.
• Communicate across face-to-face, calls, chat, emails, etc.
• Participate in client retention programs.

Skills

Client service

Fresh graduates considered

English proficiency

High-profile client handling

Complaint handling

Professional appearance

Positive attitude

Job description

Whites in Dubai is seeking a Client Service Representative for a client-facing role. You will manage orders, sales transactions, client affairs, and adjacent administrative tasks while coordinating with multiple departments to improve efficiency.

The position emphasizes excellent English communication and professional client interactions. The ideal candidate has 2+ years of relevant experience in high-end retail, fashion, call centers, or hospitality, and demonstrates a positive attitude with