Bilingual Customer Service Advisor (Arabic/English)

Concentrix; United Arab Emirates; On-site; AED 111,600 - 156,240; Full time

Benefits offered by this job

Free Learning and Leadership Development programs

Potential for internal promotions

Job summary

A global customer service provider in the UAE seeks Bilingual Customer Representatives fluent in Arabic and English. Candidates will engage with customers across various industries, ensuring excellent service through multiple channels. This role offers substantial career growth potential and comprehensive training programs for skill development. Join a culture that champions diversity and includes everyone in their success journey.

Qualifications

• Bilingual in Arabic and English is required.
• Must be proactive, self-motivated, and solution-oriented.
• Ability to work varying shifts including weekends.

Responsibilities

• Review customer requests and respond appropriately.
• Provide customer service support via multiple communication channels.
• Develop tech skills to use relevant software solutions.
• Champion enhanced brand experiences for customers.

Skills

Bilingual in Arabic and English

Proactive

Self-motivated

Solution-oriented

Ability to work rotating and weekend shifts

Education

Bachelor's degree or diploma in any related field

Job description

A global customer service provider in the UAE seeks Bilingual Customer Representatives fluent in Arabic and English. Candidates will engage with customers across various industries, ensuring excellent service through multiple channels. This role offers substantial career growth potential and comprehensive training programs for skill development. Join a culture that champions diversity and includes everyone in their success journey.