Bilingual Customer Service Advisor (Arabic/English)

Concentrix; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Benefits offered by this job

FREE Learning and Leadership Development programs

Career growth opportunities

Inclusive workplace culture

Job summary

A leading customer service firm in Abu Dhabi is seeking English and Arabic-speaking Customer Representatives. This role involves responding to customer requests, providing support, and championing brand experiences across various platforms. Candidates should possess a bachelor's degree or diploma and be proactive and solution-oriented. This position offers substantial career growth potential, emphasizing training and development within a diverse, inclusive workplace culture.

Qualifications

• Bachelor's degree or diploma in any related field.
• Proficient or bilingual in Arabic and English.
• Proactive, self-motivated, and solution-oriented.
• Able to work rotating and weekend shifts.

Responsibilities

• Review customer requests and respond according to their needs.
• Provide customer service support via phone, email, chat, or social media.
• Develop tech skills and learn software solutions.
• Champion better brand experiences for customers.

Skills

Proficient in Arabic

Proficient in English

Problem-solving

Customer service

Self-motivated

Education

Bachelor's degree or diploma in a related field

Job description

A leading customer service firm in Abu Dhabi is seeking English and Arabic-speaking Customer Representatives. This role involves responding to customer requests, providing support, and championing brand experiences across various platforms. Candidates should possess a bachelor's degree or diploma and be proactive and solution-oriented. This position offers substantial career growth potential, emphasizing training and development within a diverse, inclusive workplace culture.