Dubai-based Mandarin-Speaking Admissions Executive

Cognita; Dubai; On-site; AED 120,000 - 240,000; Full time

Job summary

Cognita in Dubai is seeking a sales-focused professional to be the first point of contact for prospective families, guiding them from enquiry to enrolment. You will manage a high-volume pipeline across phone, email, and WhatsApp, delivering a premium customer experience while achieving enrolment targets.

You will build strong relationships, convert opportunities, and collaborate with admissions, marketing, and leadership teams to maintain CRM accuracy and drive performance.

Qualifications

• Fluent Mandarin is essential; excellent spoken and written English.
• Proven track record of hitting commercial targets.
• Experience managing a sales pipeline with a CRM system such as HubSpot or Salesforce.
• Strong communication and relationship-building skills.
• Comfortable in a fast-paced, high-volume, target-driven environment.
• Cultural awareness and confidence working with international customers.

Responsibilities

• Manage prospective families from initial enquiry through enrolment.
• Build and maintain a strong pipeline of qualified opportunities.
• Drive enquiry-to-application and application-to-enrolment conversions.
• Conduct consultative sales conversations and manage objections.
• Proactively follow up and re-engage prospective customers.
• Work toward individual and team activity, conversion and enrolment targets.
• Coordinate with admissions, customer experience, marketing and leadership teams.
• Maintain accurate CRM records and prioritise activity using pipeline data.

Skills

Mandarin fluency

English fluency

Sales pipeline management

CRM experience

Communication skills

Relationship building

Target-driven

Cultural awareness

Tools

HubSpot

Salesforce

Job description

Cognita in Dubai is seeking a sales-focused professional to be the first point of contact for prospective families, guiding them from enquiry to enrolment. You will manage a high-volume pipeline across phone, email, and WhatsApp, delivering a premium customer experience while achieving enrolment targets.

You will build strong relationships, convert opportunities, and collaborate with admissions, marketing, and leadership teams to maintain CRM accuracy and drive performance.