Mandarin Speaking Sales Executives

Cognita; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Cognita is seeking a proactive sales-focused professional based in Dubai to manage the journey from initial enquiry through to application and enrolment. You will handle a high-volume pipeline across phone, email, WhatsApp and other digital channels, delivering a personalised and premium customer experience.

Fluent Mandarin is essential for this role, alongside strong relationship-building, commercial awareness and the ability to convert opportunities.

Qualifications

• Fluent Mandarin is essential and non-negotiable.
• Strong track record of achieving commercial or performance targets.
• Experience managing a sales pipeline through a CRM system such as HubSpot, Salesforce or similar.
• Excellent communication and relationship-building skills.
• Comfortable in a fast-paced, high-volume, target-driven environment.
• Proactive, resilient and commercially minded approach.
• Strong cultural awareness and confidence working with international customers.

Responsibilities

• Manage prospective families from initial enquiry through to enrolment.
• Build and maintain a strong pipeline of qualified opportunities.
• Drive enquiry-to-application and application-to-enrolment conversion.
• Conduct consultative sales conversations and confidently manage objections.
• Proactively follow up and re-engage prospective customers.
• Work towards individual and team activity, conversion and enrolment targets.
• Coordinate closely with admissions, customer experience, marketing and leadership teams.
• Maintain accurate CRM records and use pipeline data to prioritise activity and improve performance.

Skills

Fluent Mandarin

CRM experience

Sales targets

Communication skills

Relationship-building

Tools

HubSpot

Salesforce

Job description

Fluent Mandarin is essential and non-negotiable forthis position.

Working with us

Cognita is a global family of over 90 schoolsacross 21 countries, with more than 100,000 students, 22,000 colleagues, 14curricula and 9 languages of instruction. Our strength lies in our diversity.There is no single model of a Cognita school because education is inherentlylocal. When families choose a school, they are making a deeply personal andcommunity-based decision, and our schools reflect this.

What unites us is a shared ambition to deliverconsistently high-quality education, alongside an exceptional experience forstudents and parents. We define this clearly through group-wide standards thatarticulate what “great” looks like, while allowing schools the freedom toexpress their local identity.

We have recently launched a new vision andstrategic plan. It is ambitious and sets a clear direction for the years ahead.

Job Overview

You will be the first point of contact forprospective families, managing the journey from initial enquiry through toapplication and enrolment. This is a sales focused, target driven rolerequiring strong relationship building skills, commercial awareness and theability to confidently convert opportunities.

You will manage a high volume pipeline acrossphone, email, WhatsApp and other digital channels, while delivering a highlypersonalised and premium customer experience.

Key Responsibilities

• Manage prospective families from initialenquiry through to enrolment
• Build and maintain a strong pipeline ofqualified opportunities
• Drive enquiry-to-application andapplication-to-enrolment conversion
• Conduct consultative sales conversationsand confidently manage objections
• Proactively follow up and re-engageprospective customers
• Work towards individual and team activity,conversion and enrolment targets
• Coordinate closely with admissions,customer experience, marketing and leadership teams
• Maintainaccurate CRM records and use pipeline data to prioritise activity and improveperformance

What We're Looking For

• Fluent Mandarin isessential,with excellent spoken and written English
• A strong track record ofachieving commercial or performance targets
• Experience managing asales pipeline through a CRM system such as HubSpot, Salesforce or similar
• Excellent communicationand relationship-building skills
• Comfortable working in a fast-paced, high-volume and target-driven environment
• A proactive, resilientand commercially minded approach
• Strong culturalawareness and confidence working with international customers

Location & Working Pattern

Based in Dubai, UAE, the working week may beMonday–Friday or Tuesday–Saturday, depending on operational requirements.International travel and occasional weekend work may also be required.

Cognita is committed to safeguarding the welfareof children and young people and expects the same from its employees. All newstaff will be subject to detailed and enhanced pre-employment clearance,including identity checks, criminal background checks for all countries livedin, qualification checks, employment checks to include an exploration of anygaps in employment, and satisfactory reference checks for all employment in thelast 10 years.