Mandarin Speaking Sales Executive

Cognita; Dubai; Vor Ort; AED 120.000 - 240.000; Vollzeit

Zusammenfassung

Cognita in Dubai is seeking a sales-focused professional to be the first point of contact for prospective families, guiding them from enquiry to enrolment. You will manage a high-volume pipeline across phone, email, and WhatsApp, delivering a premium customer experience while achieving enrolment targets.

You will build strong relationships, convert opportunities, and collaborate with admissions, marketing, and leadership teams to maintain CRM accuracy and drive performance.

Qualifikationen

• Fluent Mandarin is essential; excellent spoken and written English.
• Proven track record of hitting commercial targets.
• Experience managing a sales pipeline with a CRM system such as HubSpot or Salesforce.
• Strong communication and relationship-building skills.
• Comfortable in a fast-paced, high-volume, target-driven environment.
• Cultural awareness and confidence working with international customers.

Aufgaben

• Manage prospective families from initial enquiry through enrolment.
• Build and maintain a strong pipeline of qualified opportunities.
• Drive enquiry-to-application and application-to-enrolment conversions.
• Conduct consultative sales conversations and manage objections.
• Proactively follow up and re-engage prospective customers.
• Work toward individual and team activity, conversion and enrolment targets.
• Coordinate with admissions, customer experience, marketing and leadership teams.
• Maintain accurate CRM records and prioritise activity using pipeline data.

Kenntnisse

Mandarin fluency

English fluency

Sales pipeline management

CRM experience

Communication skills

Relationship building

Target-driven

Cultural awareness

Tools

HubSpot

Salesforce

Jobbeschreibung

Fluent Mandarin is essential and non-negotiable forthis position.

Working with us

Cognita is a global family of over 90 schoolsacross 21 countries, with more than 100,000 students, 22,000 colleagues, 14curricula and 9 languages of instruction. Our strength lies in our diversity.There is no single model of a Cognita school because education is inherentlylocal. When families choose a school, they are making a deeply personal andcommunity-based decision, and our schools reflect this.

What unites us is a shared ambition to deliverconsistently high-quality education, alongside an exceptional experience forstudents and parents. We define this clearly through group-wide standards thatarticulate what “great” looks like, while allowing schools the freedom toexpress their local identity.

We have recently launched a new vision andstrategic plan. It is ambitious and sets a clear direction for the years ahead.

Job Overview

You will be the first point of contact forprospective families, managing the journey from initial enquiry through toapplication and enrolment. This is a sales focused, target driven rolerequiring strong relationship building skills, commercial awareness and theability to confidently convert opportunities.

You will manage a high volume pipeline acrossphone, email, WhatsApp and other digital channels, while delivering a highlypersonalised and premium customer experience.

Key Responsibilities

• Manage prospective families from initialenquiry through to enrolment
• Build and maintain a strong pipeline ofqualified opportunities
• Drive enquiry-to-application andapplication-to-enrolment conversion
• Conduct consultative sales conversationsand confidently manage objections
• Proactively follow up and re-engageprospective customers
• Work towards individual and team activity,conversion and enrolment targets
• Coordinate closely with admissions,customer experience, marketing and leadership teams
• Maintainaccurate CRM records and use pipeline data to prioritise activity and improveperformance

What We're Looking For

• Fluent Mandarin isessential,with excellent spoken and written English
• A strong track record ofachieving commercial or performance targets
• Experience managing asales pipeline through a CRM system such as HubSpot, Salesforce or similar
• Excellent communicationand relationship-building skills
• Comfortable working in a fast-paced, high-volume and target-driven environment
• A proactive, resilientand commercially minded approach
• Strong culturalawareness and confidence working with international customers

Location & Working Pattern

Based in Dubai, UAE, the working week may beMonday–Friday or Tuesday–Saturday, depending on operational requirements.International travel and occasional weekend work may also be required.

Cognita is committed to safeguarding the welfareof children and young people and expects the same from its employees. All newstaff will be subject to detailed and enhanced pre-employment clearance,including identity checks, criminal background checks for all countries livedin, qualification checks, employment checks to include an exploration of anygaps in employment, and satisfactory reference checks for all employment in thelast 10 years.