Dubai Account Opening Specialist

Abu Dhabi Islamic Bank; Abu Dhabi; Presencial; AED 60.000 - 90.000; Jornada completa

Descripción de la vacante

Abu Dhabi Islamic Bank in Dubai seeks an Account Opening Officer to manage the processing of account opening checks, ensuring documentation complies with approvals and timelines. The role involves handling cases from ADIB Iraq/UK and maintaining related records.

You will keep CRM workflows current for UAE/IBG regions, verify inputs against documents, and guide business on discrepancies. End-to-end opening across AMBIT/CRM/Mosaic/Phoenix is required, with MIS updates and cross-team collaboration.

Formación

• Knowledge of basic account opening processes.
• Strong interpersonal and relationship-building abilities.
• Excellent written and spoken communication skills.
• Proficient in MS Office and general office systems.

Responsabilidades

• Process account opening checks from WBG, IBG and maintain related documentation per approvals and time standards.
• Keep CRM workflow up to date for UAE and IBG countries.
• Ensure input information and IDs align with supporting documents.
• Advise on discrepancies or missing documents and follow up accordingly.
• Follow up with service teams via emails and reminders.
• Submit documents to CCU via CRM on time; perform end-to-end account opening in AMBIT/CRM/Mosaic/Phoenix.
• Update MIS/Dashboard and manage account openings/maintenance for IBG, WBG, and related entities.

Conocimientos

Banking basics

Relationship building

Communication skills

Presentation skills

Customer service basics

MS Office

CRM systems

AMBIT

CRM

Mosaic

Phoenix

Herramientas

AMBIT

CRM

Mosaic

Phoenix

Descripción del empleo

Abu Dhabi Islamic Bank in Dubai seeks an Account Opening Officer to manage the processing of account opening checks, ensuring documentation complies with approvals and timelines. The role involves handling cases from ADIB Iraq/UK and maintaining related records.

You will keep CRM workflows current for UAE/IBG regions, verify inputs against documents, and guide business on discrepancies. End-to-end opening across AMBIT/CRM/Mosaic/Phoenix is required, with MIS updates and cross-team collaboration.