Account Opening Officer

ADIB; Dubai; In loco; AED 180.000 - 240.000; Tempo pieno

Descrizione del lavoro

ADIB in the United Arab Emirates is seeking an Account Opening Specialist to process checks for multiple account types, maintain CRM workflows, and verify KYC/EDD against supporting documents. You will also handle cases from ADIB Iraq and ADIB UK.

The role requires solid banking knowledge, strong interpersonal and communication skills, and proficiency with MS Office. Collaboration with service teams and accurate documentation is essential.

Competenze

• Basic knowledge of banking, including account opening.
• Strong interpersonal and relationship skills.
• Written and superior oral communication skills.
• Knowledge of basic customer service principles.
• Proficiency in MS Office and general office systems.

Mansioni

• Process account opening checks for WBG, IBG, FI, NBFI, Community and Escrow accounts
• Maintain CRM workflow and related documentation for account opening
• Verify KYC/EDD and identification information against supporting documents
• Handle account opening cases received from ADIB Iraq and ADIB UK
• Open internal accounts such as Map, STI, STO and Vostro accounts
• Follow up with service teams and advise business on discrepancies or missing documents
• Perform account reconciliations and escalated long outstanding items

Conoscenze

Banking basics

Interpersonal skills

Communication skills

Customer service principles

Strumenti

MS Office

Descrizione del lavoro

Responsibilities

• Process account opening checks for WBG, IBG, FI, NBFI, Community and Escrow accounts
• Maintain CRM workflow and related documentation for account opening
• Verify KYC/EDD and identification information against supporting documents
• Handle account opening cases received from ADIB Iraq and ADIB UK
• Open internal accounts such as Map, STI, STO and Vostro accounts
• Follow up with service teams and advise business on discrepancies or missing documents
• Perform account reconciliations and escalated long outstanding items

Requirements

• Basic knowledge of banking, including account opening
• Strong interpersonal and relationship skills
• Written and superior oral communication skills
• Knowledge of basic customer service principles
• Proficiency in MS Office and general office systems

About the Company

• ADIB is an Islamic bank operating in the UAE and internationally.