Customer Support Specialist - UAE | Growth & Incentives

Etisalat Egypt; Ajman; On-site; AED 61,000 - 80,000; Full time

Benefits offered by this job

Net Salary 5480 AED + Incentives up to

Fast career growth (In-source)

Job summary

Etisalat UAE is seeking a customer support agent to assist UAE-based customers via phone. You will respond promptly, resolve issues, and provide accurate information about products and services to ensure high satisfaction.

Role requires the ability to work rotational shifts and maintain quality standards. A valid UAE visa is required to join the team, with opportunities for fast career growth within the organization.

Qualifications

• English level: B2.
• Strong written communication and problem-solving skills.
• Ability to work rotational shifts.
• Valid visa in UAE.

Responsibilities

• Provide customer support to Etisalat UAE customers through calls.
• Respond to customer inquiries in a timely and professional manner.
• Resolve customer issues while ensuring a high level of customer satisfaction.
• Deliver accurate information about products and services.
• Maintain service quality standards and achieve performance targets.
• Handle customer interactions in accordance with company policies and procedures.

Skills

English B2

Written communication

Problem solving

Rotational shifts

Job description

Etisalat UAE is seeking a customer support agent to assist UAE-based customers via phone. You will respond promptly, resolve issues, and provide accurate information about products and services to ensure high satisfaction.

Role requires the ability to work rotational shifts and maintain quality standards. A valid UAE visa is required to join the team, with opportunities for fast career growth within the organization.