Customer Care Specialist – UAE Service Desk

Al Tayer Group Career site; Dubai; On-site; AED 36,000 - 60,000; Full time

Job summary

Al Tayer Group in Dubai seeks a Customer Care Representative (UAE National) to warmly welcome customers, answer calls, and deliver essential support. The role involves directing customers to the right service advisor and ensuring a smooth visit, from seating to follow-up.

A High School certificate is required, with 1-2 years in customer service preferred, and exposure to a multicultural environment is advantageous.

Qualifications

• High school certificate required.
• 1-2 years relevant experience preferred.
• Customer service experience is an advantage.

Responsibilities

• Welcome customers courteously and answer inquiries.
• Handle phone calls efficiently and provide necessary information.
• Guide customers to the appropriate advisor and ensure seating comfort.
• Direct customers to relevant staff and assist with follow-up.
• Support reception with courtesy vehicle logistics and housekeeping.
• Maintain cleanliness and a professional reception image.

Skills

Customer service

Multicultural exposure

Professional appearance

Excellent communication

Education

High school certificate

Job description

Al Tayer Group in Dubai seeks a Customer Care Representative (UAE National) to warmly welcome customers, answer calls, and deliver essential support. The role involves directing customers to the right service advisor and ensuring a smooth visit, from seating to follow-up.

A High School certificate is required, with 1-2 years in customer service preferred, and exposure to a multicultural environment is advantageous.