Customer Support & Logistics Coordinator

STAT GENERAL TRADING LLC; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

STAT GENERAL TRADING LLC in Dubai seeks a diligent Customer Support Officer to manage customer communication, coordinate logistics and customs activities, and support daily office operations. You will serve as a primary contact for customers and coordinate cargo movements with transport providers, while ensuring timely follow-ups with suppliers.

The role also covers handling clearance procedures and daily office tasks in a fast-paced environment.

Qualifications

• Strong communication and organizational skills are essential.
• Fluency in English and Hindi; conversational Arabic is a plus.
• Experience in logistics, customs clearance or transport coordination preferred.

Responsibilities

• Serve as a primary contact for customers, handling enquiries and updates.
• Coordinate cargo collection, delivery and container movements with providers.
• Coordinate customs clearance procedures and supporting documentation.
• Coordinate daily office activities and follow up with customers, suppliers and service providers.

Skills

Hindi

English

Communication

Organizational skills

Follow-up skills

Email correspondence

MS Office

Logistics

Customs clearance

Transport coordination

Customer support

Tools

MS Office

Email

Job description

STAT GENERAL TRADING LLC in Dubai seeks a diligent Customer Support Officer to manage customer communication, coordinate logistics and customs activities, and support daily office operations. You will serve as a primary contact for customers and coordinate cargo movements with transport providers, while ensuring timely follow-ups with suppliers.

The role also covers handling clearance procedures and daily office tasks in a fast-paced environment.