Customer Operations Coordinator (Dubai)

Vandenbosch; Dubai; On-site; AED 100,000 - 180,000; Full time

Job summary

Vandenbosch in Dubai is seeking a customer-focused logistics professional to coordinate complex shipments, translate customer requirements into clear operational input and ensure orders are commercially complete and ready for execution.

From order creation through vessel departure you will own your assigned customer accounts and shipment files, acting as the central point of contact and building strong relationships with customers and partners.

Responsibilities

• Act as central point of contact throughout shipment lifecycle.
• Translate customer requirements into clear operational input and ensure orders are commercially complete and ready for execution.
• Own assigned customer accounts and shipment files from order creation through vessel departure.

Job description

Are you a customer-focused logistics professional who enjoys coordinating complex shipments, solving operational challenges and building strong relationships with customers and partners? Do you combine a hands-on mindset with commercial awareness and a drive to continuously improve processes? Then keep reading!

In this role,you act as the central point of contact throughout the shipment lifecycle. You translate customer requirements into clear operational and system input and ensure that orders are commercially complete and ready for execution. From order creation through vessel departure, you take ownership of your assigned customer accounts and shipment files.