Customer Service Agent Vacancies at Star Services Salary Up to 7000

AE Jobs; Dubai; Sur place; AED 71 089 - 85 150; Plein temps

Résumé du poste

Star Services in Dubai is hiring a Customer Service Agent to join its team. The role requires fluent Arabic and English, and experience in customer service or call center environments.

You will provide multi-channel support, maintain accurate CRM records, and escalate complex issues as needed. Knowledge of MS Office and CRM systems is preferred, and the position offers a dynamic, fast-paced work culture with growth opportunities.

Qualifications

• Fluency in both Arabic and English (spoken and written).
• 2–4 years of experience in customer service or a call center environment.
• Experience in transportation, mobility, logistics, ride-hailing, or technology industry is preferred.

Responsabilités

• Provide professional customer support through various communication channels.
• Respond to customer inquiries and resolve issues promptly and efficiently.
• Deliver accurate information regarding products, services, and company policies.
• Maintain detailed customer records using CRM systems.
• Escalate complex cases to the appropriate departments when necessary.
• Ensure a high level of customer satisfaction by delivering exceptional service.
• Collaborate with internal teams to resolve customer concerns efficiently.
• Follow company procedures and service quality standards.

Connaissances

Bilingual Arabic & English

Communication

Problem-solving

Outils

CRM systems

MS Office

Description du poste

Customer Service Agent Vacancies at Star Services Salary Up to 7000

________

The customer service industry continues to offer excellent career opportunities for professionals who excel at communication, problem-solving, and delivering exceptional customer experiences. Organizations are seeking bilingual talent who can effectively support diverse customers while maintaining high service standards in fast-paced business environments.

Star Services is currently hiring a Customer Service Agent to join its team. This opportunity is ideal for Arabic and English-speaking professionals with customer service or call center experience who are looking to advance their careers with a competitive salary and a dynamic work environment.

Job Title:

Customer Service Agent.

Details:

• Salary: AED 7,000
• Languages Required: Arabic & English (Bilingual).

Key Responsibilities:

• Provide professional customer support through various communication channels.
• Respond to customer inquiries and resolve issues promptly and efficiently.
• Deliver accurate information regarding products, services, and company policies.
• Maintain detailed customer records using CRM systems.
• ________ - Escalate complex cases to the appropriate departments when necessary.
• Ensure a high level of customer satisfaction by delivering exceptional service.
• Collaborate with internal teams to resolve customer concerns efficiently.
• Follow company procedures and service quality standards.

Requirements:

• Fluency in both Arabic and English (spoken and written) is mandatory.
• 2–4 years of experience in customer service or a call center environment.
• Previous experience in the transportation, mobility, logistics, ride-hailing, or technology industry is preferred.
• Strong communication, customer service, and problem-solving skills.
• Proficiency in Microsoft Office applications and CRM systems.
• Male and female candidates are welcome to apply.

#Dubai #Customer_Care