Customer Service Advisor - Arabic and English Speaker - Medical

Concentrix; Abu Dhabi; Sur place; AED 66 960 - 111 600; Plein temps

Avantages offerts par ce poste

Career and personal growth opportunities

Training and development programs

Résumé du poste

A global customer service firm is seeking Customer Representatives in Abu Dhabi. The role involves providing support and assistance to customers via various communication channels. Applicants should be bilingual in Arabic and English and possess a degree or diploma. This position offers significant career growth potential within a dynamic and inclusive environment. Join a team that values your contributions and encourages your personal development.

Qualifications

• Bilingual proficiency in Arabic and English.
• Bachelor's degree or diploma in a relevant field.
• Proactive and solution-oriented mindset.

Responsabilités

• Review customer requests and expectations and respond accordingly.
• Provide customer service support and resolve routine problems.
• Develop tech skills with software solutions.

Connaissances

Proficient in Arabic and English

Customer service orientation

Proactivity

Problem-solving skills

Formation

Bachelor's degree or diploma in any related field

Description du poste

Job Description

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers". We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

We’re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.

We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.

Career Growth And Personal Development

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

Plus, at Concentrix there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What You Will Do In This Role

As a Customer Service Representative, you will:

• Review customer requests and expectations and respond to them according to their needs and situations
• Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.
• Develop your tech skills and learn how to use software solutions that improve people’s lives
• Champion better brand experiences for our customers and clients

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Bachelor's degree or diploma in any related field
• Are proficient or bilingual in Arabic and English
• Are proactive, self-motivated, and solution-oriented
• Can work rotating and weekend shifts

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we encourage you to apply anyway. We’ll do our best to match you with the right job, whether it’s this one or another role.