Customer Relationship Officer (UAE Nationals)

Emirates NBD Bank; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Tanqeeb in Abu Dhabi seeks a bank advisor to guide customers on financial solutions, explain products, and assist with banking needs. The role balances hitting targets with superior service.

You will engage customers, identify cross-selling opportunities, and support relationship-building in a fast-paced environment. The UAE market context offers opportunities for growth and client satisfaction.

Qualifications

• Provides customers with financial guidance and information on banking products and services.
• Explores cross-selling opportunities during customer interactions to meet targets.
• Balances achievement of financial targets with delivering excellent customer service.

Responsibilities

• Provide customers with financial guidance and product information.
• Identify cross-selling opportunities while delivering high-quality service.

Skills

Customer service excellence

Cross-selling skills

Financial products knowledge

Job description

Job description

The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and also explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service in order to achieve their set targets.

Preferred candidate

Nationality

United Arab Emirates