Customer Growth Strategist - Hybrid (Dubai)

Payoneer; Dubai; Hybrid; AED 120,000 - 180,000; Full time

Job summary

Payoneer is seeking a highly motivated Customer Success Specialist based in Dubai, with a hybrid setup. You will enable SMBs and professionals to pay and get paid globally using Payoneer's fast, flexible, secure, and low-cost solutions.

You will work with large customers to co-build growth strategies, expanding product adoption and regional reach. The role requires managing a sizeable portfolio, driving growth initiatives, and executing multi-channel engagement plans to foster retention and

Qualifications

• 3 years of account management, sales, business development, or related experience.
• Data-oriented with strong analytical and business reasoning skills.
• Excellent communication and project management abilities.

Responsibilities

• Manage and grow a large portfolio of existing client relationships (~300 customers).
• Strengthen relationships to maximize retention, cross-sell, and upsell.
• Conduct outbound outreach including cold calls and proactive engagement.
• Design multi-channel strategies to reach large customer segments.

Skills

Account management

Sales

Business development

Analytical thinking

Data analysis

Job description

Payoneer is seeking a highly motivated Customer Success Specialist based in Dubai, with a hybrid setup. You will enable SMBs and professionals to pay and get paid globally using Payoneer's fast, flexible, secure, and low-cost solutions.

You will work with large customers to co-build growth strategies, expanding product adoption and regional reach. The role requires managing a sizeable portfolio, driving growth initiatives, and executing multi-channel engagement plans to foster retention and