CRM Enablement Lead: HubSpot Training & Certification

Cognita; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

12-month fixed-term contract

Job summary

Cognita is seeking a Training Lead to own the HubSpot enablement strategy across the full user lifecycle. You will design and maintain a centralised training repository and define learning pathways with internal certification frameworks by user group.

The role involves running train-the-trainer programmes for regional and school leads, keeping materials current with product changes, and addressing recurring training gaps. Degree-level education or equivalent experience is required.

Qualifications

• Designing and delivering training across multiple sites or time zones.
• Building learning pathways or certification frameworks.
• Running train-the-trainer models.
• Strong instructional design for non-technical audiences.
• Facilitating in-person and virtual training.
• Degree-level education or equivalent professional experience.

Responsibilities

• Own HubSpot training and enablement strategy across the full user lifecycle.
• Design and maintain a centralised, searchable training repository.
• Define learning pathways and an internal certification framework by user group.
• Run train-the-trainer programmes for Regional and School Leads.
• Keep training materials current with product and process change.
• Feed recurring training gaps back as change needs.
• Own business-as-usual training, refreshers and new-starter onboarding.

Skills

Multi-site training

Learning pathways

Train-the-trainer

Instructional design

Facilitation (in-person/virtual)

Education

Degree-level education or equivalent

Tools

HubSpot CRM

LMS/Knowledge base

Job description

Cognita is seeking a Training Lead to own the HubSpot enablement strategy across the full user lifecycle. You will design and maintain a centralised training repository and define learning pathways with internal certification frameworks by user group.

The role involves running train-the-trainer programmes for regional and school leads, keeping materials current with product changes, and addressing recurring training gaps. Degree-level education or equivalent experience is required.