Credit And Collection Specialist Field Based

Hilti Emirates; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Onboarding & coaching

Global opportunities

25 days holiday

Work-life balance

Fast-track career growth

Job summary

Hilti Emirates seeks a Credit & Collection Specialist to strengthen cash flow by managing customer accounts and collections. You will partner with customers, Sales and Finance teams, and visit customers in the field as needed to balance service with timely payments.

You will evaluate credit applications, monitor exposure, and negotiate terms while ensuring compliance with internal controls and risk guidelines, contributing to overall financial performance.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 3-5 years of professional experience in Accounts Receivable, Financial Analysis, Credit & Collections, or a similar finance role
• Experience evaluating financial information and an understanding of credit practices, procedures, and risk analysis
• Strong proficiency in Microsoft Excel and hands-on experience with SAP
• UAE driving license
• Excellent written and verbal communication skills in English
• Collaborative approach and ability to work effectively in a cross-functional environment
• Proactive mindset with a willingness to improve processes and adapt to change

Responsibilities

• Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances
• Review and assess customer credit applications, including the evaluation of financial information and credit eligibility
• Support the implementation of credit and collection policies that balance customer service with timely payment collection
• Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure
• Engage with customers and internal teams to negotiate credit and payment terms when required
• Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders
• Support payment plan discussions to help minimize bad debt and improve collection outcomes
• Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed
• Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency
• Ensure compliance with internal controls, policies, and risk management guidelines
• Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes

Job description

Job Description

Looking to build your finance career in a company that values growth, collaboration, and customer relationships? Join Hilti's Credit & Collection team and help drive business success!

As a Credit & Collection Specialist, you will help drive healthy cash flow by managing customer accounts and collections. Reporting to the Credit & Collection Manager, you will work closely with customers, Sales, and Finance teams and regularly visit customers as part of this field-based role.

What You’ll Do

In this role, you will partner with customers, sales, and internal stakeholders to support effective credit and collection activities while maintaining strong customer relationships. You will play an important part in ensuring timely payments, reducing commercial risk, and supporting the overall financial performance of the business.

You Will

• Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances
• Review and assess customer credit applications, including the evaluation of financial information and credit eligibility
• Support the implementation of credit and collection policies that balance customer service with timely payment collection
• Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure
• Engage with customers and internal teams to negotiate credit and payment terms when required
• Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders
• Support payment plan discussions to help minimize bad debt and improve collection outcomes
• Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed
• Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency
• Ensure compliance with internal controls, policies, and risk management guidelines
• Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes

What You’ll Bring

• A Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• Min 3 - 5 years of professional experience in Accounts Receivable, Financial Analysis, Credit & Collections, or a similar finance role
• Experience evaluating financial information and an understanding of credit practices, procedures, and risk analysis
• Strong proficiency in Microsoft Excel and hands-on experience with SAP is a must
• A UAE driving license
• Excellent written and verbal communication skills in English
• A collaborative approach and the ability to work effectively in a cross-functional environment
• A proactive mindset with a willingness to improve processes and adapt to change

What’s In It for You

At Hilti, you'll be part of something truly special - a place where you can grow, be inspired every day, and feel surrounded by colleagues who support you. Here, your hard work is always recognized, and your results are rewarded.

• Competitive salary and industry-leading bonus structure.
• Sales Onboarding training Program & 1:1 coaching
• Opportunities to grow, change careers, advance professionally, or work in any of our 120+ global locations
• 25 days holiday (inc. Bank Holidays) plus additional time off for your birthday.
• A strong emphasis on work-life balance and well-being, ensuring you have the space to thrive both personally and professionally.
• Fast-track career growth - promotion opportunities based on performance.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.

Commitment to Inclusion

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better - together.