Strategic Credit & Collections Specialist for Global Growth

Hilti Emirates; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Onboarding & coaching

Global opportunities

25 days holiday

Work-life balance

Fast-track career growth

Job summary

Hilti Emirates seeks a Credit & Collection Specialist to strengthen cash flow by managing customer accounts and collections. You will partner with customers, Sales and Finance teams, and visit customers in the field as needed to balance service with timely payments.

You will evaluate credit applications, monitor exposure, and negotiate terms while ensuring compliance with internal controls and risk guidelines, contributing to overall financial performance.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field
• 3-5 years of professional experience in Accounts Receivable, Financial Analysis, Credit & Collections, or a similar finance role
• Experience evaluating financial information and an understanding of credit practices, procedures, and risk analysis
• Strong proficiency in Microsoft Excel and hands-on experience with SAP
• UAE driving license
• Excellent written and verbal communication skills in English
• Collaborative approach and ability to work effectively in a cross-functional environment
• Proactive mindset with a willingness to improve processes and adapt to change

Responsibilities

• Manage customer account reconciliations and respond to customer inquiries related to invoices and outstanding balances
• Review and assess customer credit applications, including the evaluation of financial information and credit eligibility
• Support the implementation of credit and collection policies that balance customer service with timely payment collection
• Work closely with Sales, Finance, and other stakeholders to monitor and manage customer credit exposure
• Engage with customers and internal teams to negotiate credit and payment terms when required
• Provide visibility on receivables and account status through timely and clear communication with relevant stakeholders
• Support payment plan discussions to help minimize bad debt and improve collection outcomes
• Monitor payment trends and identify potential risks, escalating concerns and recommending appropriate actions when needed
• Contribute to process improvement initiatives aimed at enhancing collection processes and operational efficiency
• Ensure compliance with internal controls, policies, and risk management guidelines
• Handle challenging situations professionally and positively influence customers and stakeholders to achieve mutually beneficial outcomes

Job description

Hilti Emirates seeks a Credit & Collection Specialist to strengthen cash flow by managing customer accounts and collections. You will partner with customers, Sales and Finance teams, and visit customers in the field as needed to balance service with timely payments.

You will evaluate credit applications, monitor exposure, and negotiate terms while ensuring compliance with internal controls and risk guidelines, contributing to overall financial performance.