Concierge Bell Attendant — Guest Services

Millennium Al Barsha Hotel; Dubai; On-site; AED 28,000 - 39,000; Full time

Job summary

Millennium Al Barsha Hotel in Dubai is seeking a Bell Attendant to greet guests, assist with luggage, and keep the concierge desk organized while delivering a warm, professional welcome throughout their stay.

You'll stay updated on hotel and local services, coordinate with departments, manage messages and packages, and ensure environmental, health, and safety standards as part of our guest-centric team.

Responsibilities

• Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure.
• Maintain effective communication with all relevant departments to ensure seamless service delivery.
• Stay updated on hotel and local services, keeping abreast of any changes.
• Monitor guest profiles through the Opera Guest profile system.
• Help in transporting guest luggage from arrival to the room and from the room to the departure point during check-out.
• Manage messages, mail, and packages for guests and employees, ensuring timely and professional delivery.
• Distribute morning newspapers to guest rooms, if needed.
• Promptly deliver guest messages and other items without delay in a professional manner.
• Keep the concierge desk, as well as the storage room, clean, tidy, and well-organized.
• Uphold environmental, health, and safety standards in alignment with organizational policies.
• Adhere to the company’s environmental, health, and safety procedures and policies.

Job description

Millennium Al Barsha Hotel in Dubai is seeking a Bell Attendant to greet guests, assist with luggage, and keep the concierge desk organized while delivering a warm, professional welcome throughout their stay.

You'll stay updated on hotel and local services, coordinate with departments, manage messages and packages, and ensure environmental, health, and safety standards as part of our guest-centric team.