Concierge

Kerzner International; Dubai; On-site; AED 60,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health insurance (with +

Annual flights home

Life insurance

Food & beverage privileges

Exclusive discounted rates at Kerzner 

Incentive program

Colleague wellness and social Initi

Job summary

Kerzner International in Dubai is seeking a concierge who thrives on delivering exceptional guest experiences. You will closely engage with guests, tailor itineraries, and coordinate tours and transport to create memorable stays.

The role requires strong communication, knowledge of F&B and local Dubai insights, and collaboration with front-line teams to maintain world-class service standards. On-site position with competitive benefits.

Qualifications

• Exceptional verbal and written communication skills.
• F&B, Hotel knowledge of Dubai (local knowledge).

Responsibilities

• Work closely with guests to deliver detailed service options, create itineraries, arrange tours & transport.
• Arranging a wide variety of guest booking needs, pre and post-stay correspondence.
• Enhancing and sharing knowledge with the team to ensure a world-class and up-to-date knowledge within the team is maintained.

Skills

Communication skills

F&B knowledge

Job description

Job Location: Dubai, United Arab Emirates

Work Mode: On-site

Job Reference/ID: 21557

Job Description / Role:

A Concierge is crucial to the success of the guest stay and creating amazing experiences and everlasting memories. A true people person must enjoy working closely with guests and surrounding teams to be able to anticipate, align and surprise and delight guests through a natural and anticipatory style of service.

Key Responsibilities:

• Working closely with all guests to deliver detailed service options, create itinerates, arrange tours & transport.
• Arranging a wide variety of guest booking needs, pre and post-stay correspondence.
• Enhancing and sharing knowledge with the team to ensure a world-class and up-to-date knowledge within the team is maintained.

Skills Required:

• Exceptional verbal and written communication skills.
• Food & Beverage, Hotel, internal and local knowledge of Dubai.

Languages:

• Russian
• Chinese
• French
• German

Employment / Job Type: Full Time

• Competitive, tax-free salary paid in UAE Dirhams (AED).
• Generous food and beverage privileges.
• Exclusive discounted rates at all Kerzner properties worldwide.
• Comprehensive health insurance (with dental coverage).
• Annual flights home.
• Life insurance.
• Incentive program.
• Colleague wellness and social initiatives.

Nationality: Any Nationality

About the Company:

Dubai headquartered developer and operator of luxury resorts, hotels, and residences. Its portfolio includes Atlantis The Palm and Atlantis The Royal, the ultra luxury One and Only Resorts collection, and the wellness focused SIRO brand. Kerzner is known for destination resorts combining accommodation with waterparks, marine attractions, celebrity chef restaurants, and entertainment venues.

Company Industry: Hospitality

Department / Functional Area: Front Office

Closing Date: Not mentioned (apply as soon as possible)