Commercial Manager

Confidential; Dubai; On-site; AED 240,000 - 320,000; Full time

Job summary

Confidential is seeking a Commercial Manager – Business Development (Hunter) in the UAE to drive new business in cold chain warehousing and contract logistics. You will pursue opportunities across temperature-controlled warehousing, transport, distribution and value-added services, while also managing the profitability and renewals of existing accounts.

Responsibilities include building a robust sales pipeline, developing tailored proposals, and negotiating terms to ensure sustainable growth.

Qualifications

• Bachelor’s degree in business, logistics, or supply chain management is required.
• Minimum 5–8 years in commercial roles within cold chain or 3PL in the UAE.
• Proven track record winning new customers and meeting sales targets.

Responsibilities

• Develop and execute a new business strategy to acquire customers and grow revenue.
• Identify and win customers in food, retail, FMCG and temperature-sensitive sectors.
• Lead pricing and contract negotiations to protect margins.
• Manage CRM records and report pipeline, revenue and occupancy.
• Mentor sales and customer service teams to elevate performance.
• Collaborate with Operations, Finance, and Customer Service for onboarding.

Skills

New business development

Cold chain / 3PL

Pricing strategy

Contract negotiation

CRM

Excel

PowerPoint

Stakeholder communication

Sales forecasting

Education

Bachelor’s degree in Business, Logistics, Supply Chain Management or related field

Tools

HubSpot

Salesforce

Job description

Confidential Hiring | Commercial Manager – Business Development (Hunter)

Location: UAE |

We are seeking a commercially driven Commercial Manager – Business Development with a proven track record of winning new customers in cold chain warehousing, contract logistics or 3PL.

The primary focus is new business acquisition identifying, pursuing and closing opportunities for chilled, frozen and controlled-ambient warehousing, supported by temperature-controlled transport, distribution and value-added services.

The role also oversees the commercial performance of the existing customer portfolio, ensuring profitable growth through effective pricing, contract management, account development and retention.

Key Responsibilities

• Develop and execute a new business strategy to achieve customer acquisition, revenue and warehouse occupancy targets.
• Identify and win customers across food, retail, FMCG and other temperature-sensitive sectors.
• Build a strong sales pipeline and manage the full sales cycle, from prospecting and proposals to negotiation and contract closure.
• Develop integrated solutions combining warehousing, temperature-controlled transport, distribution and value-added services.
• Prepare tailored proposals, quotations, tenders and RFQ responses.
• Lead pricing and contract negotiations, protecting margins and ensuring clear service levels and commercial terms.
• Manage customer and contract profitability, renewals, rate reviews and account expansion.
• Build senior customer relationships, conduct business reviews and proactively address retention risks.
• Work closely with Operations, Finance and Customer Service to ensure commitments are operationally achievable and new customers are onboarded smoothly.
• Monitor market trends, competitor pricing and available warehouse capacity to identify growth opportunities.
• Maintain accurate CRM records and report on pipeline, new business, revenue, margin, occupancy and retention.
• Mentor sales and customer service team members.

What We Are Looking For

• 5–8 years of relevant experience in business development, sales or commercial roles within cold chain, warehousing, contract logistics or 3PL in the UAE.
• Demonstrated success in acquiring new customers and achieving or exceeding sales targets.
• Strong understanding of the UAE and GCC cold chain and logistics markets.
• Experience in pricing, contract negotiation, margin management and key account development.
• Sound understanding of warehouse operations and service models; exposure to temperature-controlled transport is an advantage.
• Confident communication, negotiation, presentation and proposal-writing skills.
• Ability to work independently, manage multiple opportunities and balance growth with profitability.
• Bachelor’s degree in Business, Logistics, Supply Chain Management or a related field.
• Proficiency in Excel and PowerPoint; CRM experience such as HubSpot or Salesforce is preferred.
• Valid UAE driving licence is mandatory.