Client Success Manager — Onboarding & Insights

ACM Limited; Abu Dhabi; Sur place; AED 120 000 - 150 000; Plein temps

Résumé du poste

ACM Limited, based in Abu Dhabi, is seeking a Client Relations Manager to be the first point of contact for customers. You will answer client inquiries, support them during onboarding, and work with internal teams to enhance customer satisfaction.

The ideal candidate should be fluent in English and Russian, have relevant experience in the financial industry, and possess strong problem-solving skills. The company offers an above-average salary and foster a culture of inclusivity and personal growth.

Qualifications

• Fluent in both English and Russian, verbal and written.
• Relevant job experience in the financial industry is desirable.
• Ability to self-manage and work independently.

Responsabilités

• Conduct face-to-face, video, and phone calls with clients.
• Ensure clients meet criteria and handle account opening.
• Address inquiries through email and chat promptly.
• Gather and analyze customer feedback for improvement.

Connaissances

Fluent English

Fluent Russian

Customer service skills

Problem-solving skills

Formation

Higher degree in finance or economics

Description du poste

ACM Limited, based in Abu Dhabi, is seeking a Client Relations Manager to be the first point of contact for customers. You will answer client inquiries, support them during onboarding, and work with internal teams to enhance customer satisfaction.

The ideal candidate should be fluent in English and Russian, have relevant experience in the financial industry, and possess strong problem-solving skills. The company offers an above-average salary and foster a culture of inclusivity and personal growth.