Client Relationships Manager

XM; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Attractive remuneration package

Intellectually stimulating work

International training opportunities

Job summary

XM is seeking Uzbek and Russian-speaking Client Relations Managers in Dubai to deliver high-quality client service in a fast-paced environment. You will build strong client relationships, handle inquiries, and communicate updates on products and promotions, while ensuring compliance and contributing to business development.

The role requires a business-related degree, fluency in Uzbek and Russian, excellent English, and a proactive, reliable mindset.

Qualifications

• Degree in a business-related field.
• Client handling experience in the financial services sector will be considered an advantage.
• Fluent Uzbek and Russian with excellent English skills.
• Reliable, with integrity of character.
• Outstanding communication and interpersonal skills.
• Dynamic, innovative and target oriented.
• Valid work permit required.

Responsibilities

• Develop and maintain excellent relationships with clients.
• Handle client inquiries and ensure high-level service.
• Perform personal clientele analysis and take necessary actions.
• Stay updated on developments, products and promotions and communicate them to clients.
• Ensure compliance with legal guidelines and procedures.
• Provide suggestions on system enhancements.
• Support the Client Relations team to drive business development.
• Contribute to the team by achieving targeted results.
• Collaborate with other departments as needed.

Skills

Client relations

Communication

English proficiency

Education

Business degree

Job description

Uzbek and Russian - Speaking Client Relations Managers

The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

• Develop and maintain excellent relationships with clients.
• Handle client inquiries and ensure that high level service is provided.
• Perform personal clientele analysis and take actions as required.
• Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.
• Ensure compliance with the company’s legal guidelines and compliance procedures.
• Provide suggestions on system enhancements.
• Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development.
• Contribute to the team effort by achieving targeted results.
• Cooperate effectively with other departments as necessary.

Main requirements:

• Degree in a business-related field.
• Client handling experience in the financial services sector will be considered an advantage.
• Fluent Uzbek and Russian speaker with excellent oral and written skills in English.
• Reliable, with integrity of character.
• Outstanding communication and interpersonal skills.
• Dynamic, innovative and target oriented.
• Valid work permit required.

Benefit from:

• Attractive remuneration package
• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

The Hiring Experience: What Awaits You

• Let’s Connect – Intro Chat with Talent Acquisition
• Deep Dive – First Interview with Your Future Team
• Show Your Skills – Live Technical Session
• Final Connection – Final Interview

Type of employment: Full-time

Location: Dubai

All applications will be treated with strict confidentiality!