Client Solutions Manager - Digital Ads & Revenue Growth

TikTok; Dubai; On-site; AED 150,000 - 230,000; Full time

Job summary

TikTok is seeking aClient Solutions Manager within Global Business Solutions (GBS) to drive post-sale client relationships and revenue for advertisers. You will become an expert in TikTok business solutions, guide upsell conversations, and lead education on products and updates to optimize client outcomes.

The role focuses on leveraging data-driven insights, building consultative campaigns, and coordinating with sales and engineering to resolve issues and improve performance for advertisers and

Qualifications

• 5+ years of campaign management experience.
• Mobile marketing background with familiarity with all relevant KPIs.
• Experience in account management and/or client services roles in digital marketing or ad tech.
• Experience with auction-based ad networks.
• Strong analytical skills to identify data-driven insights.
• Background in performance advertising, managing complex and scaling challenges.
• Experience diagnosing and solving technical problems with product and engineering teams.

Responsibilities

• Manage and grow post-sale client relationships and revenue for advertisers.
• Become an expert in TikTok solutions for businesses of all sizes and adapt recommendations quickly to suit varying client needs.
• Grow revenue, educate and lead upsell conversations with clients post initial sale.
• Spearhead client education on products and product updates to advise on the best approach to drive business outcomes for clients and agencies.
• Outline and oversee all measurement strategies for clients in relation to tracking metrics and delivering results.
• Identify optimization opportunities for improving performance.
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues.
• Consult and coach clients and agencies to achieve greater results on TikTok solutions.

Skills

Campaign management

Mobile marketing

Account management

Auction-based ads

Analytics

Performance advertising

Technical troubleshooting

Job description

TikTok is seeking aClient Solutions Manager within Global Business Solutions (GBS) to drive post-sale client relationships and revenue for advertisers. You will become an expert in TikTok business solutions, guide upsell conversations, and lead education on products and updates to optimize client outcomes.

The role focuses on leveraging data-driven insights, building consultative campaigns, and coordinating with sales and engineering to resolve issues and improve performance for advertisers and