Client Relations Manager – Holiday Homes (Emergency-Ready)

MIRA CONSTRUCTION L.L.C; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A property management company in the United Arab Emirates is seeking a Client Manager responsible for managing relationships with property owners and overseeing apartment operations. Key responsibilities include managing the DTCM portal, communicating with homeowners, and ensuring timely resolutions to complaints. The ideal candidate should possess excellent communication skills in English and Russian, demonstrate strong organizational abilities, and be available outside standard hours for emergencies. Benefits include private health insurance and paid time off.

Benefits

Private Health Insurance

Paid Time Off

Training & Development

Qualifications

• Strong communication skills in English and Russian, both verbal and written.
• Ability to work effectively under pressure.
• Familiarity with property management systems is a plus.

Responsibilities

• Manage the DTCM portal and handle related documentation.
• Oversee the keyless smart lock system for properties.
• Send monthly reports to property owners.
• Update and maintain the insurance list for all properties.
• Communicate regularly with property owners regarding updates.

Skills

Excellent communication in English and Russian

Strong organizational skills

Ability to multitask under pressure

Familiarity with DTCM processes

Proactive attitude

Job description

A property management company in the United Arab Emirates is seeking a Client Manager responsible for managing relationships with property owners and overseeing apartment operations. Key responsibilities include managing the DTCM portal, communicating with homeowners, and ensuring timely resolutions to complaints. The ideal candidate should possess excellent communication skills in English and Russian, demonstrate strong organizational abilities, and be available outside standard hours for emergencies. Benefits include private health insurance and paid time off.