Client Advisor - Luxury Brand

Beside Group; Abu Dhabi; On-site; AED 70,000 - 90,000; Full time

Job summary

Beside Group is seeking a Customer Service/Sales Associate to drive store sales through exceptional customer service and expert product knowledge in our Abu Dhabi location.

You will work to meet personal and store targets, maintain up-to-date fashion knowledge, and handle stock and basic administrative tasks as part of a collaborative retail team.

Qualifications

• A year’s experience in a similar role, within a similar brand preferred with Clientling Experience
• Local retail experience preferred
• Basic skills in MS Office
• Knowledge of the local culture and sensitivities
• Knowledge of fashion

Responsibilities

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management.

Skills

Customer service

Sales driven

Communication

Cultural awareness

Fashion knowledge

Tools

MS Office

Job description

About the Company

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp Aape and Canada Goose.

About the Role

The purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.

Responsibilities:

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management.

Qualifications:

• A year’s experience in a similar role, within a similar brand preferred with Clientling Experience
• Local retail experience preferred.
• Basic skills in MS Office.
• Knowledge of the local culture and sensitivities.
• Knowledge of fashion.