Senior Client Advisor - Abu Dhabi

Louis Vuitton; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Louis Vuitton in Abu Dhabi seeks a Senior Client Advisor to act as a brand ambassador, treating every client with the Louis Vuitton promise and guiding them across the Brand. You will support the Team Manager, reach out to clients proactively, and strive to achieve individual and team goals with a client-centric mindset.

Arabic language is a plus. You will develop strong brand knowledge, mentor teammates, and uphold the highest standards of grooming and professionalism while delivering

Qualifications

• Experience in Retail, in fast paced environments.
• Excellent communications skills and interpersonal abilities.
• Arabic speaker is a plus.

Responsibilities

• Achieve individual and team sales targets and support store sales.
• Greet clients and advise across Louis Vuitton product categories.
• Demonstrate clienteling and build long-term client relationships.
• Maintain high standards of brand and product knowledge.
• Collaborate as a team to meet store objectives and uphold grooming standards.
• Support floor operations and opening/closing duties.

Skills

Retail experience

Customer service

Sales leadership

Brand knowledge

Communication skills

Interpersonal skills

Job description

Job Description:

About The Job

As a Senior Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will be a role model to the team, and will support your Team Manager in operational duties.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Achieve individual and team objectives, be accountable for sales results and support the team in their sales
• Welcome every Client and enhance their experience, advise Clients across the Brand and all product categories
• Demonstrate sales leadership and advanced clienteling skills, leveraging the different tools available to develop existing and recruit new Clients and build long term Client relationships
• Develop the highest standards of Brand and product knowledge
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Respect Louis Vuitton Brand standards in terms of grooming and behavior

Proactively Support the Team Managers in Establishing a Client Centric Mindset within the Team

• Assist Management in daily operations: floor management, stock operations, and opening / closing duties
• Support the Team / Store Manager in developing the team through mentoring and /or buddy system as well as the integration of new comers
• Demonstrate a thorough understanding of the company’s policies and provide support to other Client Advisors when needed
• Depending on specific store needs, additional responsibilities could include: stock and store operations, visual merchandising, after-sales

Profile

• Strong ownership of the following attributes: Curiosity, Agility, Empathy & Commercial Mindset
• Excellent communications skills and interpersonal skills
• Proven experience in Retail, in fast paced environments
• Maturity and Managerial credibility
• Ability to lead by example
• Arabic speaker is a plus

Additional information

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

In addition to a generous benefits package, and unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry-leading training which will offer you an in-depth insight into the luxury and retail environment.

Reference LVM34293