Client Advisor - Saint Laurent, Dubai

Client Advisor - Saint Laurent, Dubai; Dubai; Vor Ort; AED 200.880 - 334.800; Vollzeit

Zusammenfassung

Saint Laurent in Dubai is seeking a Client Advisor to deliver exceptional luxury service and create personalised looks for clients. You will build a strong client portfolio, exceed sales targets, and support both front- and back-of-house teams while upholding the Maison values.

The role requires experience in luxury retail, excellent English and local language skills, and a proactive, entrepreneurial mindset in a fast-paced environment. Relocation and remote work are not required.

Qualifikationen

• Experience in luxury retail or high-end customer service.
• Ability to create personalised looks for clients.
• Strong business mindset and entrepreneurial spirit.
• Excellent English and local language communication.
• Comfortable learning new technologies.
• Ability to multitask in a fast-paced environment.

Aufgaben

• Provide outstanding client and after-sale service to all visitors and clients.
• Identify client needs and anticipate future requests to upsell and build loyalty.
• Cultivate a robust client portfolio to secure a proactive, growing business.
• Drive performance to exceed sales and KPI goals with an entrepreneurial approach.
• Create personalised, versatile, and timeless silhouettes for clients.
• Maintain professional, authentic communication with clients and colleagues.
• Utilise tools to optimise business opportunities and support teams.
• Support front- and back-of-house teams and uphold team spirit.
• Adhere to company policies and operational procedures.

Kenntnisse

Luxury retail

Customer service

Fashion culture

Entrepreneurial spirit

Team player

Tech savvy

Multitasking

Communication skills

English and local language

Jobbeschreibung

Job Title: Client Advisor

Location: Dubai, United Arab Emirates

Job Category: Luxury Retail

Schedule: Full-Time

Purpose of the Position

A Client Advisor contributes actively to store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients, supporting management team and colleagues while upholding the Maison values, image, and standards.

Missions & Responsibilities

• Provide an outstanding client and after-sale service to all visitors and clients.
• Show passion in connecting and reconnecting with clients, putting them at the centre, identifying their needs and anticipating future requests.
• Cultivate a robust client portfolio to secure a proactive and growing business.
• Drive performance to exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
• Know how to create personalised, versatile, and timeless silhouettes for the client, demonstrating passion for fashion culture.
• Show a transparent and genuine attitude with the client and create a unique connection.
• Communicate in a professional and authentic way with clients and colleagues.
• Effectively use all available tools to optimise business opportunities.
• Proactively support front‑ and back‑of‑house teams, their achievements and the overall team spirit.
• Adhere to all company policies and operational procedures and follow them.

Qualifications & Profile

• Professional experience in luxury retail, customer service or luxury hospitality, focused on client expectations.
• Personal taste and passion for fashion culture, enjoying the creation of personalised looks.
• Natural business mindset and entrepreneurial spirit.
• Open‑minded and attracted to a company valuing audacity and authenticity.
• Strong team spirit to achieve common goals.
• Comfortable using tools and applications, quick to learn new technologies.
• Motivated to work in a fast‑paced environment, able to multitask and prioritise.
• Proactive, enthusiastic and problem‑solving attitude.
• Excellent written, oral and listening skills in English and the local language.
• Embrace change and see it as an opportunity to grow and develop.
• Professional experience in luxury retail.

Job Information

Organization: Saint Laurent - AP Luxury Goods Gulf LLC

Position Type: Client Advisor

Remote: No

Relocation: No

Equal Opportunity Employer Statement

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.