Client Advisor - Emirati & Russian/Mandarin speaking opportunities

Burberry; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Burberry in Dubai Mall seeks a Client Advisor to build lasting client relationships and deliver a personalised luxury experience that reflects Burberry’s craftsmanship, creativity and heritage. You will engage clients with expert product knowledge and contribute to driving sales while upholding the brand’s service standards.

The role requires passion for fashion and luxury, with excellent communication and relationship-building skills, including fluency in Arabic and English.

Qualifications

• Experience in luxury retail, premium retail, hospitality or another customer-focused environment.
• Strong communication and relationship-building skills with the ability to engage a diverse client base.
• Passion for fashion, luxury products and delivering exceptional customer experiences.
• Commercially aware with confidence in achieving sales and service objectives.
• Arabic/English language proficiency; additional languages such as Russian or Mandarin are advantageous.
• UAE National candidates are strongly encouraged to apply.

Responsibilities

• Build and maintain strong relationships with new and existing clients, creating a personalised and elevated shopping experience.
• Achieve individual and team sales goals through expert product knowledge, styling advice and client engagement.
• Cultivate a loyal client portfolio through proactive outreach, follow-up and relationship building.
• Demonstrate a deep understanding of Burberry products, collections and brand storytelling.
• Collaborate with the wider store team to deliver operational excellence and maintain luxury retail standards.
• Contribute to an inclusive and welcoming store environment that reflects Burberry’s values and commitment to service excellence.

Skills

Luxury retail experience

Customer service

Arabic and English fluency

Relationship-building

Job description

Job description

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

We are hiring a Client Advisor to join our team at Burberry Dubai Mall. In this role, you will create meaningful and lasting relationships with clients, delivering a personalised luxury experience that reflects the craftsmanship, creativity and heritage of the Burberry brand. As a key ambassador for Burberry, you will combine exceptional client engagement with commercial awareness to drive sales performance and customer loyalty. This opportunity is ideal for individuals who are passionate about luxury retail, fashion and creating memorable client experiences.

RESPONSIBILITIES

• Build and maintain strong relationships with new and existing clients, creating a personalised and elevated shopping experience.
• Achieve individual and team sales goals through expert product knowledge, styling advice and client engagement.
• Cultivate a loyal client portfolio through proactive outreach, follow-up and relationship building.
• Demonstrate a deep understanding of Burberry products, collections and brand storytelling.
• Collaborate with the wider store team to deliver operational excellence and maintain luxury retail standards.
• Contribute to an inclusive and welcoming store environment that reflects Burberry’s values and commitment to service excellence.

PERSONAL PROFILE

• Experience in luxury retail, premium retail, hospitality or another customer-focused environment.
• Strong communication and relationship-building skills with the ability to engage a diverse client base.
• Passion for fashion, luxury products and delivering exceptional customer experiences.
• Commercially aware with confidence in achieving sales and service objectives.
• Alongside Arabic/English languages, additional language skills such as Russian or Mandarin would be advantageous
• UAE National candidates are strongly encouraged to apply.

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Utd.Arab Emir. || Not Applicable || Dubai || RETAIL OFFLINE || MAINLINE || n/a ||