Channel Solution Engineer

Sitecore; Dubai; On-site; AED 240,000 - 420,000; Full time

Job summary

Sitecore in Dubai seeks a Solution Engineer with strong presentation and technical background to support Channel Partners across APJ MEA and Southern Europe. You will served as the primary contact for partners, delivering technical and strategic support throughout sales cycles and helping shape customer success with Sitecore solutions.

In this role you will demonstrate tailored Sitecore demonstrations, develop proofs of concept, and collaborate with internal teams to enable upsell opportunities

Qualifications

• Experience combining technical elements with business needs and client requirements.
• Ability to demonstrate software using a value-based approach.
• Ability to resolve complex technical issues and integrate multiple products to create solutions.

Responsibilities

• Act as primary contact for designated partners fostering strong relationships across all levels
• Understand each partner's objectives, challenges and requirements aligning Sitecore solutions accordingly
• Proactively identify opportunities for upselling, cross-selling and contract renewals to drive revenue growth
• Collaborate cross-functionally with internal teams to enable exceptional support
• Stay updated on industry trends, competitive landscape and customer feedback to inform product enhancements
• Support our partners' sales teams with technical aspects of the Sitecore sales processes
• Enable and assist partners in the prospecting phase to deliver the best possible solution proposal
• Deliver bespoke demonstration scenarios of the Sitecore software solutions
• Develop and deliver Proofs of Concept to Sitecore partner prospect organizations
• Occasional public speaking at events in the regions
• Solution prototyping, delivery, skinning and presentation
• Spend time learning and upskilling on the platform and related technologies and features
• Writing technical answers and proposals to RFIs/RFPs from prospects

Skills

Presentation skills

Technical background

Digital background

Partner relations

Sales support

Job description

About Us:

At Sitecore our mission is to simplify how brands reach engage and serve people by delivering intelligent personalised digital experiences that connect the world. We empower the worlds most iconic brands to build lifelong relationships with their customersseamlessly smartly and at scale.As the leading provider of agentic digital experience software Sitecore brings together content commerce and data into one composable platform that enables brands to deliver millions of meaningful adaptive experiences every day. Trusted by global leaders such as American Express Porsche Starbucks and LOréal Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.Our foundation is our peoplea diverse passionate and collaborative global team spanning over 25 countries. We believe that every experience matters and that belief starts with how we work together. Our values guide how we lead innovate and connect. They are the behaviours that bring our mission and vision to life every day in every interaction.As we continue to evolve we are actively cultivating AI skills across our teams to unlock new levels of creativity efficiency and insight. From engineering to customer experience AI capabilities are becoming integral to how we design build and deliver the next generation of digital experiences.Learn more at .

About the Role:

We are looking for a Solution Engineer with strong presentation skills as well as a strong technical and digital background to support our Channel Partners. As a Solution Engineer your primary responsibility is to deliver technical and strategic support throughout the entire sales cycles for our partners predominantly across the APJ MEA and Southern Europe regions. Some of the largest and most complex enterprise solutions in the region which will require a broad technical skillset and excellent business acumen and insight will challenge you.

What You Will Do:

• Act as primary contact for designated partners fostering strong relationships across all levels
• Understand each partners unique objectives challenges and requirements aligning Sitecore solutions accordingly
• Proactively identify opportunities for upselling cross-selling and contract renewals to drive revenue growth
• Collaborate cross-functionally with internal teams to enable exceptional support
• Stay updated on industry trends competitive landscape and customer feedback to inform product enhancements
• Support our partners sales teams with technical aspects of the Sitecore sales processes
• Enableandassistpartnersintheprospectingphasetodeliverthebestpossiblesolution proposal
• DeliverbespokedemonstrationscenariosoftheSitecoresoftwaresolutions
• DevelopanddeliverProofsofConcepttoSitecorepartner prospectorganizations
• Occasionalpublicspeakingoneventsintheregions
• Solutionprototypingdeliveryskinningandpresentation
• Spendingaportionofyourtimelearningandupskillingontheplatformandnewandassociatedtechnologiesandfeatures.
• WritingtechnicalanswersandproposalstoRFPRFQRFIfromprospects

What You Need to Succeed:

• Experiencewithcombiningtechnicalelementswithbusinessneedsandbusinessrequirementsoftheclients
• Experiencedatdemonstratingsoftwareusingavaluebasedapproach
• Demonstratetheabilitytoresolvemorecomplextechnicalissuesandintegrationofmultipleproductstocreatesolutions
• Anappreciationandunderstandingofcross-channeldigitalmarketingTechnologies
• Abilitytoabsorbandintegratelargeamountsofinformationinshorttimescales
• Excellentteamplayerabletoworkcloselywithothertechnicalsalesandbusinessdevelopmentcolleagueswhileatthesametimeunderstandthevalueofself-driveandtheabilitytocontrolandprioritizeowntimeindependently

Additional Skills That Could Set You Apart:

• SolidexperienceandunderstandingofoneormoreWebContentManagementsystemse-commerceordigitalassetmanagementsystems
• UnderstandingoftheMarTechlandscapeandtrendsincludingSaaSandHeadlesscontentsolutions

Why You Should Click Apply:

• Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel its never been a better time to join Sitecore as we look to grow by 30% YoY. Growth for us means growth for you and your career.

• Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace on our YouTube Channel. Thanks to the work of every employee globally Sitecore has been recognised for award-winning Culture by Comparably.

Equal Opportunities at Sitecore

Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race colour ancestry religion gender national origin sexual orientation age citizenship marital status disability veteran status or any other local legally protected characteristic.

Required Experience:

IC