Car Rental Front Desk & Sales Support Specialist

AlFuttaim; Dubai; On-site; AED 55,800 - 78,120; Full time

Benefits offered by this job

Career development opportunities

Collaborative workplace culture

Exposure to professional customer service operations

Job summary

AlFuttaim is looking for a Customer Service Representative for its Car Rental front office in Dubai, UAE. This full-time role focuses on providing excellent customer assistance and managing vehicle rental transactions, ensuring a smooth experience for customers.

The ideal candidate will have at least two years of customer service experience, strong communication skills, and the ability to handle inquiries and complaints efficiently. Join a respected group in a thriving automotive environment.

Qualifications

• Minimum two years of experience in customer service or front office operations.
• Strong communication and interpersonal skills.
• Fluency in English required; Arabic is an advantage.

Responsibilities

• Manage vehicle rental transactions including reservations, check‑ins, and check‑outs.
• Welcome customers and provide assistance throughout the rental process.
• Handle customer inquiries, complaints, and service requests.

Skills

Customer service and front desk operations

Vehicle rental transaction management

Communication and negotiation skills

Sales and upselling techniques

Problem solving and analytical thinking

Education

University graduate or equivalent qualification

Job description

AlFuttaim is looking for a Customer Service Representative for its Car Rental front office in Dubai, UAE. This full-time role focuses on providing excellent customer assistance and managing vehicle rental transactions, ensuring a smooth experience for customers.

The ideal candidate will have at least two years of customer service experience, strong communication skills, and the ability to handle inquiries and complaints efficiently. Join a respected group in a thriving automotive environment.