Business Development Executive - Al-Futtaim Group - Dubai, UAE

AlFuttaim; Dubai; On-site; AED 100,440 - 145,080; Full time

Benefits offered by this job

Cross-functional exposure

Long-term career growth

Innovative and service-focused team

Job summary

AlFuttaim is seeking a Business Development Executive in Dubai to drive revenue growth and market presence in mobility and rental operations. This role involves sales leadership and customer relationship management to convert commercial opportunities into profitable outcomes.

The ideal candidate will have a university degree, sales principles knowledge, and strong communication skills. Join a leader in a customer-focused, commercially driven environment offering long-term career growth.

Qualifications

• Solid understanding of commercial sales principles.
• General understanding of the car rental or mobility industry.
• Strong customer relationship management and team building skills.
• Fluent in English with strong commercial awareness.
• Ability to prioritize tasks and work independently.
• Strong communication, analytical, and problem-solving skills.

Responsibilities

• Deliver a seamless rental experience to ensure customer satisfaction.
• Handle escalated customer issues and complaints promptly.
• Drive upselling of additional products and services to achieve targets.
• Conduct market research and competitor analysis for growth opportunities.
• Generate and maintain a robust sales pipeline.
• Develop pricing proposals and commercial offers in collaboration with finance.
• Build and maintain long-term relationships with key customers.

Skills

Business development and sales strategy

Customer relationship and account management

Market research and competitor analysis

Revenue growth and pipeline management

Cross-functional collaboration

Commercial negotiation and proposal development

Education

University graduate

Job description

Position Overview

The Business Development Executive role in Dubai, UAE focuses on driving revenue growth, strengthening market presence, and building long‑term partnerships within Al‑Futtaim’s mobility and rental operations. This role combines sales leadership, customer relationship management, and market analysis to convert commercial opportunities into scalable and profitable business outcomes while ensuring compliance with governance and risk standards.

Job Details

• Country: UAE
• City: Dubai
• Industry: Automotive
• Function: Business Development
• Salary: 9000-13000 monthly (Market estimated)
• Gender: Any
• Candidate Nationality: Any
• Job Type: Full‑time

Key Responsibilities

• Deliver a seamless rental experience to ensure high levels of customer satisfaction and retention.
• Handle escalated customer issues and complaints promptly and professionally.
• Drive upselling of additional products and services such as insurance, upgrades, and add‑ons to achieve revenue targets.
• Monitor and coach team members to enhance service quality and sales performance.
• Identify, evaluate, and pursue new business opportunities including corporate accounts, partnerships, brokers, and strategic alliances.
• Conduct market research and competitor analysis to identify trends, risks, and growth opportunities.
• Generate, manage, and maintain a robust sales pipeline from prospecting through contract closure.
• Develop business cases, pricing proposals, and commercial offers in collaboration with finance and pricing teams.
• Onboard new clients and partners, ensuring effective handover to operations and internal stakeholders.
• Build and maintain strong, long‑term relationships with key customers and partners.
• Manage partner and account performance against agreed commercial and service‑level targets.
• Identify upsell, cross‑sell, and renewal opportunities to maximize revenue and retention.
• Collaborate with operations, IT, marketing, and customer experience teams on commercial initiatives and go‑to‑market activities.
• Monitor and report on sales performance, pipeline health, and revenue forecasts.
• Ensure all business development activities comply with internal governance, risk, and compliance requirements.

Ideal Profile

• University graduate with a solid understanding of commercial sales principles.
• General understanding of the car rental or mobility industry.
• Strong customer relationship management and team building skills.
• Fluent in English with strong commercial awareness.
• Ability to prioritize tasks, manage schedules, and work independently.
• Strong communication, analytical, and problem‑solving skills.

Skills Set

• Business development and sales strategy
• Customer relationship and account management
• Market research and competitor analysis
• Revenue growth and pipeline management
• Cross‑functional collaboration
• Commercial negotiation and proposal development

Why Join Us

• Contribute directly to revenue growth and market expansion within a leading mobility platform.
• Work in a customer‑focused, commercially driven environment with cross‑functional exposure.
• Build long‑term career growth within a diversified regional organization.
• Be part of a team focused on innovation, service excellence, and sustainable business growth.

About the Company

Al‑Futtaim Group is one of the Middle East’s most diversified privately held organisations, headquartered in Dubai. Operating across automotive, retail, real estate, financial services, and healthcare, the group employs more than 35000 people across over 20 countries. Through its mobility and rental businesses, Al‑Futtaim continues to deliver customer‑centric solutions while investing in long‑term partnerships, digital enablement, and sustainable growth across the region.