Boutique Medical Receptionist - Dubai Front Desk

Quttainah Specialized Hospital- Dubai; Dubai; On-site; AED 39,000 - 56,000; Full time

Job summary

Quttainah Specialized Hospital in Dubai is seeking a friendly and professional Receptionist to join our front desk team. You will greet patients and visitors, manage check-in and check-out, answer calls, and direct inquiries with a calm, courteous demeanor.

You will coordinate with clinical and administrative staff to schedule appointments, maintain patient files, process forms, and support daily office workflows in a fast-paced healthcare environment.

Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills to manage front-desk operations efficiently.
• Candidates should possess excellent Phone Etiquette to handle incoming calls and inquiries professionally.
• Candidates should possess solid Communication skills to interact clearly and respectfully with patients, visitors, and staff.
• Candidates should possess proven Customer Service skills to provide a welcoming, patient-centered experience.
• Previous experience in a hospital, clinic, or healthcare setting is required.
• Proficiency in English is required; knowledge of Arabic or other languages is a plus.
• Comfort with basic computer systems and appointment scheduling software.
• High school diploma or equivalent; additional administrative or healthcare-related training is beneficial.
• Professional appearance, reliability, and the ability to work in a fast-paced environment.

Responsibilities

• Welcome patients and visitors at front desk.
• Manage check-in and check-out procedures.
• Answer and direct phone calls, respond to inquiries.
• Schedule and confirm appointments.
• Coordinate with clinical and administrative teams.
• Process forms and maintain patient files.
• Maintain reception area cleanliness and organization.

Skills

Receptionist duties

Phone etiquette

Communication skills

Customer service

Education

High school diploma

Tools

Appointment scheduling software

Basic computer systems

Job description

Quttainah Specialized Hospital in Dubai is seeking a friendly and professional Receptionist to join our front desk team. You will greet patients and visitors, manage check-in and check-out, answer calls, and direct inquiries with a calm, courteous demeanor.

You will coordinate with clinical and administrative staff to schedule appointments, maintain patient files, process forms, and support daily office workflows in a fast-paced healthcare environment.