MEDICAL RECEPTIONIST

Jupiter Clinics LLC; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Jupiter Clinics LLC in Dubai is seeking a professional Medical Receptionist to welcome patients, manage appointments, registrations and follow-ups, and support front-desk operations.

You will handle calls and messages, coordinate with doctors and staff, maintain accurate records and process billing and insurance procedures, ensuring a smooth patient flow and excellent service.

Qualifications

• Experience as Medical/Clinic Receptionist is preferred.
• UAE healthcare/clinic experience is advantageous.
• Excellent communication and interpersonal skills.
• Good knowledge of MS Office and computer applications.
• Ability to work in a fast-paced clinical environment.
• Professional appearance and positive attitude.
• Good English communication skills; additional languages are an advantage.

Responsibilities

• Welcome and assist patients in a professional and friendly manner.
• Manage patient appointments, registrations, and follow-ups.
• Handle incoming calls, WhatsApp messages, and patient inquiries.
• Coordinate with doctors and clinic staff for smooth patient flow.
• Maintain accurate patient records and clinic documentation.
• Handle billing, payments, and insurance-related procedures.
• Provide excellent customer service and support front-desk operations.

Skills

Communication skills

MS Office proficiency

English proficiency

Tools

MS Office

Job description

Key Responsibilities:Welcome and assist patients in a professional and friendly manner.Manage patient appointments, registrations, and follow-ups.Handle incoming calls, WhatsApp messages, and patient inquiries.Coordinate with doctors and clinic staff for smooth patient flow.Maintain accurate patient records and clinic documentation.Handle billing, payments, and insurance-related procedures.Provide excellent customer service and support front-desk operations.

About the role

Key Responsibilities:Welcome and assist patients in a professional and friendly manner.Manage patient appointments, registrations, and follow-ups.Handle incoming calls, WhatsApp messages, and patient inquiries.Coordinate with doctors and clinic staff for smooth patient flow.Maintain accurate patient records and clinic documentation.Handle billing, payments, and insurance-related procedures.Provide excellent customer service and support front-desk operations.

What we're looking for

Requirements

• Requirements:
• Previous experience as a Medical Receptionist or Clinic Receptionist is preferred.
• Healthcare/clinic experience in the UAE will be an advantage.
• Excellent communication and interpersonal skills.
• Good knowledge of MS Office and computer applications.
• Ability to work in a fast-paced clinical environment.
• Professional appearance and positive attitude.
• Good English communication skills; additional languages are an advantage.