Receptionist (With Health Care Experience)

Quttainah Specialized Hospital- Dubai; Dubai; On-site; AED 39,000 - 56,000; Full time

Job summary

Quttainah Specialized Hospital in Dubai is seeking a friendly and professional Receptionist to join our front desk team. You will greet patients and visitors, manage check-in and check-out, answer calls, and direct inquiries with a calm, courteous demeanor.

You will coordinate with clinical and administrative staff to schedule appointments, maintain patient files, process forms, and support daily office workflows in a fast-paced healthcare environment.

Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills to manage front-desk operations efficiently.
• Candidates should possess excellent Phone Etiquette to handle incoming calls and inquiries professionally.
• Candidates should possess solid Communication skills to interact clearly and respectfully with patients, visitors, and staff.
• Candidates should possess proven Customer Service skills to provide a welcoming, patient-centered experience.
• Previous experience in a hospital, clinic, or healthcare setting is required.
• Proficiency in English is required; knowledge of Arabic or other languages is a plus.
• Comfort with basic computer systems and appointment scheduling software.
• High school diploma or equivalent; additional administrative or healthcare-related training is beneficial.
• Professional appearance, reliability, and the ability to work in a fast-paced environment.

Responsibilities

• Welcome patients and visitors at front desk.
• Manage check-in and check-out procedures.
• Answer and direct phone calls, respond to inquiries.
• Schedule and confirm appointments.
• Coordinate with clinical and administrative teams.
• Process forms and maintain patient files.
• Maintain reception area cleanliness and organization.

Skills

Receptionist duties

Phone etiquette

Communication skills

Customer service

Education

High school diploma

Tools

Appointment scheduling software

Basic computer systems

Job description

Company Description Quttainah Specialized Hospital is the largest specialized cosmetic surgery hospital in the Middle East, known for its boutique, designer-built environment and meticulous attention to detail. Located in Dubai, United Arab Emirates, the hospital offers a distinctive and refined atmosphere for patients and team members alike. QSH is committed to providing the most advanced and innovative healthcare services to the UAE and neighboring Gulf countries. The hospital delivers cutting-edge cosmetic medicine and surgery treatments with a focus on safety, quality, and patient satisfaction. Guided by the motto “Expert care exceptional results,” QSH strives to remain a leader in cosmetic healthcare across the region.

Role Description This is a full-time, on-site Receptionist role based in Dubai, United Arab Emirates. The Receptionist will welcome patients and visitors, manage check-in and check-out procedures, and ensure a professional and friendly front-desk experience. Daily tasks include answering and directing phone calls, responding to inquiries, scheduling and confirming appointments, and coordinating with clinical and administrative teams. The role also involves handling basic clerical duties such as managing patient files, processing forms, maintaining reception area cleanliness, and supporting administrative workflows. The Receptionist will represent QSH’s commitment to high-quality service by providing courteous, efficient assistance to all patients and visitors.

Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills to manage front-desk operations efficiently.
• Candidates should possess excellent Phone Etiquette to handle incoming calls and inquiries professionally.
• Candidates should possess solid Communication skills to interact clearly and respectfully with patients, visitors, and staff.
• Candidates should possess proven Customer Service skills to provide a welcoming, patient-centered experience.
• Previous experience in a hospital, clinic, or healthcare setting is required.
• Proficiency in English is required; knowledge of Arabic or other languages is a plus.
• Comfort with basic computer systems and appointment scheduling software.
• High school diploma or equivalent; additional administrative or healthcare-related training is beneficial.
• Professional appearance, reliability, and the ability to work in a fast-paced environment.