Dubai Medical Receptionist - Patient Concierge & Front Desk

iiqaf Group; Dubai; On-site; AED 67,000 - 73,000; Full time

Benefits offered by this job

Medical insurance

Paid annual leave

UAE employment visa

End-of-service benefits as per UAELab­

Professional training and development

Career growth opportunities

Supportive and multiculturalHealthcare

Job summary

IIQAF Group is seeking a professional Medical Receptionist to support front desk and administrative operations in a hospital environment in Dubai. The role involves welcoming patients, handling appointments, inquiries, registrations and maintaining accurate records with coordination across medical teams.

The ideal candidate will have a high school diploma, and a relevant medical administration qualification is advantageous.

Qualifications

• High school diploma or equivalent required.
• Diploma/certificate in Medical Administration, Healthcare Administration, Hospital Administration, or related field is an advantage.
• Ability to multitask and prioritize in a busy hospital reception environment.

Responsibilities

• Welcome and greet patients, visitors and families professionally.
• Manage reception desk and ensure efficient check-in.
• Register patients and verify information in the system.
• Schedule, confirm, reschedule, and cancel appointments as needed.
• Handle calls, emails and patient requests promptly.
• Coordinate with doctors, nurses and departments for appointments.

Skills

Multitasking

Professional communication

Patient-focused

Team collaboration

Education

High school diploma or equivalent

Medical Administration / Healthcare Administration diploma

Job description

IIQAF Group is seeking a professional Medical Receptionist to support front desk and administrative operations in a hospital environment in Dubai. The role involves welcoming patients, handling appointments, inquiries, registrations and maintaining accurate records with coordination across medical teams.

The ideal candidate will have a high school diploma, and a relevant medical administration qualification is advantageous.