Bilingual Help Desk Operator (Arabic/English) - 1 Month, Abu Dhabi

redfordrecruiters; Abu Dhabi; On-site; AED 45,000 - 78,000; Part time

Job summary

redfordrecruiters is urgently hiring a Male Help Desk Operator for a temporary project in Abu Dhabi, UAE. The role requires Arabic and English communication, strong customer service, and solid administrative skills.

You will handle help desk inquiries, log service requests, coordinate with relevant teams, and maintain accurate records for a one-month assignment. Only candidates available for immediate mobilisation will be considered.

Qualifications

• Fluent in Arabic and English for customer interactions.
• Experience in help desk or customer service roles.
• Proficient with MS Office and email.
• Ability to record and track service requests accurately.

Responsibilities

• Receive and respond to help desk calls and service requests.
• Communicate professionally with users in Arabic and English.
• Log complaints and incidents accurately in the system.
• Coordinate reported issues with site or technical teams.
• Follow up on open requests and provide status updates.
• Maintain daily logs and help desk records.
• Escalate urgent or unresolved issues to the supervisor.
• Provide professional customer service and assistance.
• Support basic administrative tasks and reporting.

Skills

Arabic & English communication

Customer service

MS Office proficiency

Tools

MS Office

Job description

redfordrecruiters is urgently hiring a Male Help Desk Operator for a temporary project in Abu Dhabi, UAE. The role requires Arabic and English communication, strong customer service, and solid administrative skills.

You will handle help desk inquiries, log service requests, coordinate with relevant teams, and maintain accurate records for a one-month assignment. Only candidates available for immediate mobilisation will be considered.