Bank Teller Floater - Multi-Branch Coverage

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 39,000 - 78,000; Full time

Job summary

ADIB – Abu Dhabi Islamic Bank is seeking a Teller - Floater in Abu Dhabi. The role delivers quality teller service, handles cash and counter transactions, and ensures compliance with banking policies.

The position requires flexibility to cover multiple branches, accurate cash handling, and proactive customer referrals to Sales staff. You will represent ADIB’s professional image in daily customer interactions.

Qualifications

• Knowledge of ADIB’s Institutional & Retail Banking products & services.
• Knowledge of ADIB’s Operational Policies & Procedures.
• Knowledge of UAE banking practices, regulations & risks.
• Thorough knowledge of all regulations issued by the Central Bank of UAE.
• General awareness of competitors in the local market.
• Fair knowledge of service standards.
• Computer skills.

Responsibilities

• Processing teller counter transactions such as cash deposits, withdrawals, drafts, transfers, payments and currency exchanges in line with policies and time frames.
• Coordinate with Treasury for best rates on centralized telegraphic transfers for VIP/high net worth customers.
• Serve Private Banking customers at designated counters when required and process other counter services as introduced by ADIB.
• Cross-sell or refer product inquiries to Sales staff.
• General reconciliation, dual custodian duties for vault cash and security stationery, cash balancing and end-of-day balancing.
• Be prepared to cover different branches in the area as needed.
• Ensure understanding and processing for centralized activities per Branch Operations Centralization Projects.

Skills

Banking product knowledge

Operational policies & procedures

UAE banking regulations

Central Bank UAE regulations

Market awareness

Service standards

Computer skills

Job description

ADIB – Abu Dhabi Islamic Bank is seeking a Teller - Floater in Abu Dhabi. The role delivers quality teller service, handles cash and counter transactions, and ensures compliance with banking policies.

The position requires flexibility to cover multiple branches, accurate cash handling, and proactive customer referrals to Sales staff. You will represent ADIB’s professional image in daily customer interactions.