Branch Teller & Private Banking Specialist (Flexible)

AimGulf; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Abu Dhabi Islamic Bank is seeking a teller to provide high-quality, accurate banking service at Abu Dhabi branches. The role requires flexibility to cover multiple branches, ensuring efficient cash handling and customer service in line with ADIB standards.

The successful candidate will handle teller transactions, support private banking clients, and assist with branch operations while maintaining compliance with UAE regulations and bank policies. This is a full-time on-site role in Abu Dhabi.

Qualifications

• Knowledge of ADIB product and service offerings in Institutional & Retail Banking.
• Familiarity with ADIB operational policies and procedures.
• Understand UAE banking regulations, risks and compliance requirements.
• Thorough knowledge of Central Bank of UAE regulations and guidance.
• Awareness of local market competitors and industry standards.
• General proficiency in delivering high service standards at branch level.

Responsibilities

• Processing teller transactions (cash deposits, withdrawals, drafts, telegraphic transfers, payments, standing orders, currency exchange) with accuracy and speed.
• Coordinate with Treasury for best rates for VIP or high-net-worth clients in conjunction with HOP coordination.
• Serve Private Banking customers at dedicated counters and handle other counter service requests as needed.
• Cross-sell products and refer customer inquiries to Sales staff.
• Act as a dual custodian for branch vault cash and security stationery; assist HOP as second custodian.
• Perform end-of-day balancing and ensure all centralized branch operations are correctly followed.

Skills

Institutional & Retail Banking product

Operational Policies & Procedures

UAE banking regulations & risks

Central Bank of UAE regulations

Competitor awareness

Service standards

Job description

Abu Dhabi Islamic Bank is seeking a teller to provide high-quality, accurate banking service at Abu Dhabi branches. The role requires flexibility to cover multiple branches, ensuring efficient cash handling and customer service in line with ADIB standards.

The successful candidate will handle teller transactions, support private banking clients, and assist with branch operations while maintaining compliance with UAE regulations and bank policies. This is a full-time on-site role in Abu Dhabi.