Teller: Cash, VIP Service & Cross-Sell Specialist

ADIB - Abu Dhabi Islamic Bank; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

ADIB - Abu Dhabi Islamic Bank is seeking a Teller at the Shaikh Khalifa Energy Complex Branch in Abu Dhabi. The role focuses on delivering high-quality teller services, accurate cash transactions, and upholding ADIB’s professional image.

You will process cash deposits/withdrawals, drafts, transfers, and currency exchanges, while supporting private banking and cross-selling opportunities to customers. Ensure daily balancing and adherence to policies.

Qualifications

• Knowledge of ADIB’s Retail Banking products & services.
• Knowledge of ADIB’s Operational Policies & Procedures.
• Knowledge of UAE banking practices, regulations & risks.
• General awareness of competitors in the local market.
• Thorough knowledge of all Central Bank of UAE regulations.
• Fair knowledge of service standards.
• Knowledge of cross sales.
• Computer literacy and basic IT skills.

Responsibilities

• Process teller transactions including cash deposits, withdrawals, drafts, transfers, standing orders, foreign currency, cheque deposits.
• Coordinate with Treasury to obtain best rates for VIP/high net worth customers.
• May assist Private Banking customers at dedicated counters and handle related transactions.
• Identify and refer product inquiries to Sales staff.
• Assist branch controls: cash vault management, balancing, end-of-day procedures, and filing.
• Support centralized activities per Branch Operations Centralization Projects.

Skills

Retail banking products

Operational policies

UAE banking practices

Competitor awareness

Central Bank UAE regulations

Service standards

Cross sales

Computer skills

Job description

ADIB - Abu Dhabi Islamic Bank is seeking a Teller at the Shaikh Khalifa Energy Complex Branch in Abu Dhabi. The role focuses on delivering high-quality teller services, accurate cash transactions, and upholding ADIB’s professional image.

You will process cash deposits/withdrawals, drafts, transfers, and currency exchanges, while supporting private banking and cross-selling opportunities to customers. Ensure daily balancing and adherence to policies.