Aviation Ops Subject Matter Expert | Safety & Process Lead

Emirates Airlines - Other locations; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading airline in Dubai is seeking a qualified individual to oversee airport operations. The role involves planning schedules, coaching staff on safety practices, and ensuring compliance with operational procedures. Candidates should possess a diploma, relevant experience in airlines or customer service, and advanced supervisory skills. Join us for an attractive tax-free salary and unique travel benefits, living in the vibrant city of Dubai.

Benefits

Tax-free salary

Travel benefits including flight and hotel discounts

Qualifications

• Advanced understanding of airlines/customer service product and industry regulations.
• UAE driving licence (for airside based roles).
• Preferably First Aid trained.
• English language skills – Level 5.

Responsibilities

• Plan observation schedule for Department.
• Deliver safety briefings and intervene on risks.
• Coach staff on safety behaviours.
• Provide technical assistance for compliance with procedures.

Skills

Advanced supervisory skills

Advanced communication skills

Proficient customer‑management skills

Proficient planning and organizing skills

Proficient data collection and analysis skills

Proficient safety awareness skills

Proficient IT and computer literacy

Education

Diploma

4-6 years of experience in aviation/ground handling/customer service

Job description

A leading airline in Dubai is seeking a qualified individual to oversee airport operations. The role involves planning schedules, coaching staff on safety practices, and ensuring compliance with operational procedures. Candidates should possess a diploma, relevant experience in airlines or customer service, and advanced supervisory skills. Join us for an attractive tax-free salary and unique travel benefits, living in the vibrant city of Dubai.