Automation Field Engineer – Commissioning & Service (MEA)

GEA Group Aktiengesellschaft; Abu Dhabi; On-site; AED 200,000 - 320,000; Full time

Job summary

GEA Group Aktiengesellschaft in UAE seeks an experienced Automation Engineer for troubleshooting, installation, and maintenance of GEA automation systems across the Middle East. You will lead field service activities, support commissioning, and collaborate with OEMs and internal teams to ensure project success.

The role requires a Bachelor in Automation/Electrical/Mechatronics, 3–5 years in industrial automation, strong PLC/HMI/SCADA know-how, and fluent English. Travel will be extensive.

Qualifications

• Bachelor level degree in automation, electrical, mechatronics or related field.
• 3–5 years in industrial automation, commissioning or field service engineering.
• Strong knowledge of PLC, HMI, SCADA systems and industrial networks.
• Experience in food, dairy, beverage, pharmaceutical, chemical or process industries is preferred.

Responsibilities

• Troubleshoot, install, maintain, remote support and repair automation systems.
• Supervise installation/commissioning activities including I/O testing, PLC modifications, process optimization and CIP testing.
• Perform commissioning, start-up, preventive maintenance, troubleshooting and field service across the Middle East.
• Support automation upgrades by proposals and installation support.
• Coordinate with external manufacturers to facilitate repairs and new automation implementations.
• Collaborate with stakeholders to resolve issues efficiently using escalation when required.
• Manage customer claims and service follow-up to ensure timely resolution.
• Maintain service documentation and reports; update customer visit records.
• Communicate updates to customers to ensure satisfaction and effective issue resolution.
• Advise customers on performance, maintenance strategies and lifecycle management.
• Prepare spare parts lists and assist in spare parts sales opportunities.
• Ensure compliance with health, safety, environmental and quality standards.
• Identify aftermarket opportunities including parts, upgrades, digital solutions and service agreements.
• Support digitalization initiatives, particularly in automation and remote services.
• Collaborate with regional/global engineering teams for problem solving and continuous improvement.
• Travel extensively across the Middle East to support requirements.

Skills

PLC programming

HMI/SCADA

Industrial networks

Field service

Troubleshooting

Education

Bachelor's Degree in Automation/Electrical/Mechatronics

Job description

GEA Group Aktiengesellschaft in UAE seeks an experienced Automation Engineer for troubleshooting, installation, and maintenance of GEA automation systems across the Middle East. You will lead field service activities, support commissioning, and collaborate with OEMs and internal teams to ensure project success.

The role requires a Bachelor in Automation/Electrical/Mechatronics, 3–5 years in industrial automation, strong PLC/HMI/SCADA know-how, and fluent English. Travel will be extensive.