Automation Field Service Engineer – ME Region
Gea Group
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Job summary
Gea Group in Dubai is seeking a Field Service Automation Engineer to perform installation, commissioning, troubleshooting, and maintenance of GEA automation systems across the Middle East. You will lead on-site service activities, support upgrades, and ensure health, safety, and quality standards are met.
You hold a Bachelor’s in automation/electrical/mechatronics and have 3–5 years of experience, with strong PLC/HMI/SCADA expertise, ability to read schematics, and excellent customer
Qualifications
- Bachelor's degree in automation, electrical, mechatronics or related field.
- 3–5 years of experience in industrial automation, commissioning or field service.
- Strong knowledge of PLC, HMI, SCADA systems and process control.
- Ability to read electrical drawings, control schematics and P&IDs.
- Excellent communication and customer-facing capabilities, English fluent.
Responsibilities
- Troubleshooting, installation, maintenance, remote support, and repair of GEA automation systems.
- Supervise and support installation, commissioning, I/O testing, PLC modifications, and process optimization.
- Execute commissioning, start-up, preventive maintenance and field service across the Middle East.
- Support automation upgrade projects with technical proposals and installation assistance.
- Coordinate with external manufacturers for repairs, upgrades, and new automation implementations.
- Collaborate with stakeholders to resolve issues using escalation when needed.
- Manage customer claims and service follow-up to ensure timely resolution.
- Maintain service documentation, reports, visits, and administrative requirements.
- Communicate updates to customers and advise on asset maintenance and lifecycle management.
- Identify aftermarket opportunities including spare parts, upgrades, and digital solutions.
- Travel extensively within the Middle East to support business objectives.
Skills
Education
Job description
Gea Group in Dubai is seeking a Field Service Automation Engineer to perform installation, commissioning, troubleshooting, and maintenance of GEA automation systems across the Middle East. You will lead on-site service activities, support upgrades, and ensure health, safety, and quality standards are met.
You hold a Bachelor’s in automation/electrical/mechatronics and have 3–5 years of experience, with strong PLC/HMI/SCADA expertise, ability to read schematics, and excellent customer
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