Automation Engineer NPE - Middle East

AE02 GEA Middle East FZE; Dubai; In loco; AED 220.000 - 331.000; Tempo pieno

Descrizione del lavoro

GEA Germany GmbH is seeking a field service engineer specialized in automation to troubleshoot, install and service GEA systems across the Middle East. You will oversee commissioning activities, test I/O, modify PLC software, and optimize processes in liquid and powder processing environments.

The role requires 3–5 years in industrial automation with strong PLC/HMI/SCADA knowledge, ability to read electrical drawings and support customer missions across the region.

Competenze

• Bachelor-level degree in automation/electrical/mechatronics or a related discipline.
• Minimum 3–5 years of experience in industrial automation, commissioning or field service.
• Strong knowledge of PLC, HMI, SCADA, and industrial networks.
• Ability to read electrical drawings, schematics and P&IDs.
• Excellent communication and customer-facing skills.

Mansioni

• Troubleshoot, install, maintain, provide remote support and repair for automation systems.
• Supervise installation and commissioning including I/O testing, PLC modifications and CIP testing.
• Perform commissioning, start-up, preventive maintenance and field service across the Middle East.
• Support upgrade, modernization projects and prepare technical proposals.
• Coordinate with panel/skid manufacturers and manage service documentation and reports.
• Advise customers on performance, maintenance strategies and lifecycle management.
• Identify spare parts and service opportunities; ensure HSE and quality compliance.
• Travel extensively within the Middle East to meet customer requirements.

Conoscenze

PLC

HMI

SCADA

Industrial networks

Process control

Formazione

Bachelor's degree in Automation Engineering

Bachelor's degree in Electrical Engineering

Mechatronics Engineering

Descrizione del lavoro

Responsibilities / Tasks Perform troubleshooting, installation, maintenance, remote support, and repair activities for GEA automation systems and related equipment. Supervise and support installation and commissioning activities, including I/O testing, PLC software modifications, process optimization, product trials, and CIP testing for liquid and powder processing applications. Execute commissioning, start-up, preventive maintenance, troubleshooting, and field service activities across the Middle East region as required. Support automation upgrade and modernization projects by preparing technical proposals and providing installation and commissioning assistance. Coordinate with external control panel and skid manufacturers to facilitate repairs, upgrades, modifications, and new automation implementations on GEA equipment. Collaborate with internal and external stakeholders to resolve technical issues efficiently, utilizing the escalation process when required. Manage customer claims and service-related follow-up activities to ensure timely resolution. Maintain accurate and up-to-date service documentation, including service reports, maintenance records, customer visit reports, and internal administrative requirements. Communicate proactively with customers to provide updates, ensure effective issue resolution, and maintain a high level of customer satisfaction. Advise customers on equipment performance, asset maintenance strategies, operational best practices, and lifecycle management. Prepare recommended spare parts lists and actively support spare parts identification and sales opportunities. Ensure full compliance with GEA and customer health, safety, environmental, and quality standards while executing all service activities. Identify aftermarket business opportunities, including spare parts, upgrades, modernization projects, digital solutions, service agreements, and other service offerings. Actively support the company's digitalization initiatives, particularly in automation, remote services, connectivity, and Mission 2030 objectives. Collaborate closely with regional and global engineering teams to support technical problem-solving, knowledge sharing, and continuous improvement initiatives. Travel extensively throughout the Middle East region to support customer requirements and business objectives.

Your Profile / Qualifications Bachelor's Degree in Automation Engineering, Electrical Engineering, Mechatronics Engineering, or a related discipline. Minimum 3-5 years of experience in industrial automation, commissioning, or field service engineering. Strong knowledge of PLC, HMI, SCADA systems, industrial communication networks, and process control systems. Experience in food, dairy, beverage, pharmaceutical, chemical, or process industries is preferred. Ability to read and interpret electrical drawings, control schematics, and P&IDs. Strong troubleshooting and analytical skills. Excellent communication and customer-facing capabilities. Fluent in English; additional regional languages are an advantage.

GEA is one of the largest suppliers of process technology for the food industry and a wide range of other industries.