Associate Program Manager - Delivery Operations

Amazon UAE; Dubai; On-site; AED 145,080 - 245,520; Full time

Benefits offered by this job

Opportunity to work on impactful customer experience projects

Career growth in technology-driven operations environment

Exposure to global cross-functional projects

Job summary

Amazon UAE is searching for an Associate Program Manager in Dubai to enhance end-to-end customer experience by supporting program execution across logistics workflows. Candidates should hold a Bachelor's degree and possess 1-3 years of relevant experience. The role demands strong analytical and communication skills while managing multiple priorities.

Join us for an opportunity to work on impactful projects, advance your program management expertise, and grow within a technology-driven operations environment.

Qualifications

• 1-3 years of experience in program management, operations, or similar roles.
• Experience working in fast-paced, deadline-driven environments.
• Strong analytical skills with ability to interpret data and metrics.
• Good communication skills for cross-functional collaboration.
• Ability to manage multiple priorities simultaneously.

Responsibilities

• Support end-to-end execution of programs related to delivery experience and operational efficiency.
• Track key metrics, monitor risks, and elevate issues to stakeholders when needed.
• Coordinate with product, technology, operations, and business teams to align deliverables.
• Assist in defining program goals and success metrics.
• Prepare reports, updates, and documentation for leadership reviews.
• Analyze data to track program performance and support decision making.
• Identify process gaps and contribute to continuous improvement initiatives.
• Facilitate communication across teams to ensure timely execution of tasks.

Skills

Program coordination and execution

Data analysis using Excel and SQL

KPI tracking and reporting

Cross-functional collaboration

Process improvement

Stakeholder communication

Education

Bachelor's degree in Business, Engineering, Operations, or related field

Job description

Job Snapshot

Role: Associate Program Manager

Location: Dubai, UAE

Country: UAE

City: Dubai

Industry: Logistics and Supply Chain

Function: Project-Program Management

Experience: 1-3 years

Job Type: Full-time

Salary: 13000-22000 (Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer.)

Gender: Any

Candidate Nationality: Any

Context

This role contributes to improving end-to-end customer experience by supporting program delivery across shopping and logistics workflows. It plays a key part in aligning teams, tracking progress, and ensuring initiatives are executed efficiently to enhance operational performance and customer satisfaction.

Responsibilities

• Support end-to-end execution of programs related to delivery experience and operational efficiency
• Track key metrics, monitor risks, and elevate issues to stakeholders when needed
• Coordinate with product, technology, operations, and business teams to align deliverables
• Assist in defining program goals and success metrics
• Prepare reports, updates, and documentation for leadership reviews
• Analyze data to track program performance and support decision making
• Identify process gaps and contribute to continuous improvement initiatives
• Facilitate communication across teams to ensure timely execution of tasks

Ideal Profile

• Bachelor's degree in Business, Engineering, Operations, or related field
• 1-3 years of experience in program management, operations, or similar roles
• Experience working in fast-paced, deadline-driven environments
• Strong analytical skills with ability to interpret data and metrics
• Good communication skills for cross-functional collaboration
• Ability to manage multiple priorities simultaneously

Skills Set

• Program coordination and execution
• Data analysis using Excel and SQL
• KPI tracking and reporting
• Cross-functional collaboration
• Process improvement
• Stakeholder communication

Why Join Us

• Opportunity to work on impactful customer experience and delivery initiatives
• Exposure to cross-functional projects within a global logistics networkDevelop strong program management and analytical capabilities
• Career growth within a technology-driven operations environment

About the Company

Amazon operates a highly advanced logistics and e-commerce ecosystem, continuously improving customer experience through innovation, data insights, and operational excellence across global markets.